MICE Global Sales & Project Manager - California

Meliá Hotels International is a global hospitality company looking for a MICE Global Sales & Project Manager based in California. The role involves promoting Meliá's portfolio to generate new business opportunities and managing hospitality-focused events to enhance customer experiences.

Responsibilities:

• Promote Meliá Hotels International’s global portfolio to meeting planners, sourcing managers, incentive houses, and key decision-makers to generate new RFP opportunities and increase group booking conversion
• Identify and develop new MICE business opportunities within assigned territories
• Build and maintain strong relationships with 3rd Party clients, end user accounts, hotel sales partners, and industry stakeholders
• Support contract negotiations, sales follow-up, and business development initiatives
• Generate new leads and maintain accurate reporting within Salesforce/MARS system
• Participate in trade shows, sales missions, networking events, and customer activations
• Promote hotel offers, destination experiences, and brand value propositions
• Coordinate and execute hospitality-focused events including roadshows, networking events, familiarization trips, site inspections, incentive experiences, and Meliá Signature Experiences throughout the year
• Manage event logistics including venue sourcing, airfare, transportation, rooming lists, vendors, gifting, branding, entertainment, and on-site execution
• Develop project timelines, budgets, operational checklists, and event communications
• Serve as the liaison between sales teams, hotel leadership, clients, vendors, and partners to ensure seamless event execution
• Coordinate attendee management, client profiles, travel logistics, and event documentation
• Support immersive and elevated customer experiences that strengthen engagement and brand visibility globally
• Track event ROI, attendance, feedback, and business opportunities generated

Requirements:

• Strong global sales acumen with a proactive approach to business development and relationship management
• Excellent communication, presentation, and negotiation skills
• Proven experience in sales, meeting planning, hospitality event management, and project coordination
• Experience managing meetings, roadshows, conferences, networking events, and VIP experiences
• Strong sales approach, organizational, time management, budgeting, and multi-tasking abilities
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Experience coordinating event logistics including travel, venues, vendors, rooming lists, and on-site operations
• Proficiency in MS Office, Salesforce/MARS systems, Cvent, and RFP management tools
• Strong collaboration skills with internal teams, hotel operations, vendors, and clients
• Knowledge of hospitality and MICE industry
• Ability and willingness to travel frequently, including evenings and weekends
• Legally authorized to work in the United States
• Native or bilingual proficiency in English
• Strong verbal and written communication skills
• Ability to handle sensitive situations with professionalism and diplomacy
• Hospitality & Tourism Degree Preferred
• 5+ years of experience in hospitality sales, meeting planning, event management, or a related MICE-focused role preferred
• Experience within the hospitality, hotel, destination marketing, or meetings and incentives industry strongly preferred