Fully Remote | Customer Service Representative – Travel

Careers In Travel specializes in crafting personalized travel experiences and is seeking motivated professionals to join their team. The role of Customer Service Representative involves supporting the travel advisory team by scheduling client consultations and engaging with clients to assist them in their travel planning journey.

Responsibilities:

• Contact potential clients via phone, email, and messaging platforms to introduce our services
• Manage calendars and set up consultations for travel advisors
• Maintain engagement with interested clients and answer initial inquiries
• Keep accurate records of client interactions and scheduled meetings

Requirements:

• Strong communication and interpersonal skills
• Ability to work independently and stay organized in a remote setting
• Comfortable using scheduling tools and CRM systems
• A passion for travel and helping clients explore new opportunities
• Experience in customer service, sales, or appointment setting is a plus