Associate Product Manager

Prinova USA is a leading global supplier of ingredients and premix manufacturing solutions. The Associate Product Manager supports the Category Director and Product Management team by managing product portfolios, driving growth, executing product strategies, and assisting with purchasing, pricing, and inventory management.

Responsibilities:

• Continue to learn the purchasing system, including both domestic and foreign, as well as interaction with Prinova’s overseas purchasing agents (China-based)
• Support the development and execution of product line strategy vision, ensuring prioritization and proper communication across the organization
• Conduct analysis on the current business to identify how best to implement the business model
• Work closely with sales on customer needs for pricing, inventory stock, technical questions, or market information
• Compile competitor intelligence, and incorporate learnings into ongoing platform management
• Ensure that all dealings are with vendors providing high quality products and services, while following the highest code of ethics and conduct
• Work together with management and sales to outline targets (growth rate, revenue, CM, GP criteria)
• Manage Inventory levels, turns, PO’s and soft costs for products assigned or as needed for the PM team
• Ensure that contract positions are secure for fulfillment
• Eliminate excess and overstock inventories
• Research import data from various resources and report to PM team
• Monitor and update open orders (past due report) and follow up on incoming and outgoing products, especially for “hot” customer shipments
• Address problem shipments (over, short, damaged) to customer’s satisfaction and ensure any claims needed are filed and tracked
• Review prior week results and verify shipments completed on time; project upcoming week and ensure production and delivery dates are in line with expectations
• Resolve problems / concerns with production and shipping; highlight problem areas to management and ensure customer expectations are reset when needed
• Organize and dispatch product samples with BDA support and relevant accompanying paperwork such as SDS, Spec, Kosher, etc
• Follow up to obtain and log sample feedback
• Build extensive knowledge in international trade practices such as delivery terms, payment terms, customs clearance, duty/tariffs/anti-dumping, regulations for hazmat, FDA, DEA products etc

Requirements:

• Bachelor's degree from a four-year college or university OR related experience, plus 2+ years' experience in a commercial sales environment
• Proven success as a self-directed business associate
• Strong written and verbal communication skills
• Excellent interpersonal and customer service skills
• Excellent sales and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to prioritize tasks when appropriate
• Ability to function well in a high-paced and at times stressful environment
• Advanced skills in Microsoft Office (Word, Excel, and PowerPoint)
• Ability to lift up to 10 lbs
• Work environment is normally in an office setting. Must be able to make rounds in a warehouse environment if needed
• Ability to view a computer screen and type for extended hours
• Ability to sit and stand for extended periods of time
• Other physical requirements include moderate standing and occasional squatting, bending, and twisting
• Ability to work around a variety of different smells and aromas
• Ability to adjust work schedule as business needs require
• Knowledge of Salesforce.com and familiarity or general aptitude for ERP systems