Site Reliability Engineer (Contractor)

Varo Bank is an entirely new kind of bank, designed for the way customers live their lives. The Site Reliability Engineer will be responsible for managing large-scale, distributed systems, focusing on automation, observability, and enhancing the platform's infrastructure.

Responsibilities:

• EKS & Karpenter Management: Manage, upgrade, and autoscale EKS clusters across multiple environments (SIT, UAT, Prod) and AWS accounts
• Infrastructure as Code & GitOps: Write Terraform modules and Helm charts to support GitOps workflows using ArgoCD and GitLab CI/CD pipelines
• Kafka & Data Platform Support: Maintain and troubleshoot Kafka (MSK) clusters, including broker health, connectors, and CDC pipelines
• Observability & Cost Control: Improve observability using Prometheus, Thanos, Grafana, and ELK while proactively identifying cloud cost-optimization opportunities
• Automation & AIOps: Automate operational tasks with Python and leverage AI/ML techniques for predictive alerting and intelligent runbooks
• Service Desk & Support: Handle Platform Service Desk requests, including Terraform merge request reviews, access management, and deployment support
• Incident Response & On-Call: Participate in the production on-call rotation, support incident response, and contribute to blameless post-mortems

Requirements:

• 3+ years of experience in an SRE, DevOps, or Infrastructure Engineering role, with the ability to work independently and manage multiple workstreams
• Strong hands-on experience with core AWS services, including EKS, EC2, RDS Aurora, MSK, S3, IAM, VPC, and Direct Connect
• Deep production experience with Kubernetes (upgrades, networking, RBAC) alongside Helm and GitOps tools like ArgoCD
• Advanced proficiency with Terraform, including writing modules and managing multi-account/multi-environment states
• Experience supporting and maintaining data platforms such as Airflow, Databricks, EMR, Kafka/MSK, or CDC pipelines
• Solid understanding of networking (VPCs, security groups, Istio, DNS) paired with strong Python scripting skills for tooling and automation
• Experience managing observability stacks (Prometheus, Grafana, ELK) and effectively leveraging AI/LLM tools for automation and incident analysis
• Experience with Karpenter and KEDA
• GitLab CI/CD pipeline experience
• Hashicorp Vault for secrets management