Production Manager

ELB Learning is a company that delivers exceptional learning solutions and training programs. They are seeking a highly organized Production Manager to lead learning engagements, oversee project delivery, and maintain strong client relationships while coordinating cross-functional teams to ensure timely and quality project outcomes.

Responsibilities:

• Lead client engagements from kickoff through closeout or ongoing managed-service delivery
• Adapt ELB Learning's production methodology to fit each engagement
• Develop and maintain project plans, schedules, budgets, and documentation within Planview
• Monitor project progress and adjust schedules as needed
• Manage scope changes and facilitate change management processes
• Serve as the primary day-to-day contact for assigned clients
• Lead kickoff meetings, status calls, milestone reviews, and project communications
• Build trusted client relationships through proactive communication
• Manage client expectations throughout the project lifecycle
• Coordinate Instructional Design, Creative, Development, Quality Assurance, and Learning Strategy teams
• Ensure work flows efficiently across departments
• Identify and remove project roadblocks
• Escalate risks and issues when appropriate
• Monitor project budgets, forecasts, and resource utilization
• Identify financial risks and recommend corrective actions
• Deliver projects within approved scope, schedule, and budget
• Identify and manage project risks
• Develop mitigation strategies and track issue resolution
• Ensure all required ID, Creative, Development, and QA reviews are completed before client delivery
• Manage delivery of federal, state, local government, and education contracts
• Build and maintain integrated project schedules, Gantt charts, milestones, dependencies, and critical paths
• Prepare monthly status reports and other contract deliverables
• Track project funding and budget utilization
• Support contract modifications and scope changes
• Lead customer status meetings and technical reviews with government stakeholders
• Conduct onsite visits to government and military installations as required
• Maintain project documentation that meets audit and compliance requirements
• Maintain accurate project documentation and reporting
• Lead project retrospectives and wrap-up meetings
• Recommend and implement continuous process improvements
• Support consistent application of ELB Learning's production management standards

Requirements:

• Bachelor's degree in Business, Education, Project Management, or a related field (or equivalent professional experience)
• Proven experience managing projects or production within the learning and development industry
• Working knowledge of instructional design principles and eLearning production workflows
• Strong organizational and project management skills
• Experience using project management software and collaboration tools
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong analytical, critical thinking, and problem-solving skills
• Experience working collaboratively with cross-functional teams
• Familiarity with Learning Management Systems (LMS) is a plus
• 3+ years managing projects under U.S. Government contracts as either a prime contractor or subcontractor
• Experience producing recurring government deliverables, including monthly status reports, integrated schedules, and executive briefings
• Proficiency using Microsoft Project, Smartsheet, or similar scheduling tools to develop and maintain Gantt charts
• U.S. Citizenship with the ability to successfully pass a federal background investigation
• Ability to travel approximately 25%, including visits to customer sites and military installations
• Located in Texas, New Mexico, or Oklahoma. Strong candidates located elsewhere within the continental United States will also be considered
• Active (or recently active) Secret Security Clearance or higher
• Military service or prior experience as a U.S. Government civilian
• Experience supporting federal learning and development programs