Intern (f/m/d) Operational Excellence - Customer Engagement of the Future

Then come and join our global team as Working student (f/m/d), to support us in customer engagement.

Choose the best place for your work – Within the scope of this position, it is possible, in consultation with your manager, to work mobile (within Germany) up to an average volume of 60% of the respective working hours.

Your tasks and responsibilities:

• You will assist with the collection of primary data on customer behaviour, supplemented by research into existing insights
• You will help translate customer needs into structured concepts, improvements to the customer journey and actionable recommendations
• You will contribute to the creation of playbooks, applications and guidelines for global teams to design human-centred experiences at all customer touchpoints
• You will assist with the analysis of internal and external data to identify customer insights and areas for improvement
• You will help create dashboards, applications, models or structured analyses (Excel / Power BI / Power Apps), as well as transforming data into strategic conclusions that deliver real impact
• You will collaborate on cross-functional projects (Strategy, Marketing, Sales, Communications, Product Management, Regions)
• You will assist in creating presentations for various target audiences (clear structure, structured insights)
• You will help with workshops, coordination meetings and the creation of communication materials

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/products-services.

Your qualifications and experience:

• You are currently studying for a Bachelor’s or Master’s degree, for example in marketing, communications, digital media, user experience, human factors, business administration, economics, strategy, data analysis, industrial engineering or a related field (students from other disciplines are also welcome to apply)
• You are able to commit to an internship of at least three months
• You are confident in using (through daily use) collaboration applications and AI tools, e.g. Microsoft Teams, Gemini, NotebookLM, ChatGPT, Claude, Microsoft Copilot
• You have some experience with data analysis (Excel, Power BI or similar)

Your attributes and skills:

• You have a very good command of English (spoken and written). Knowledge of German would be an advantage
• You have an understanding of modern marketing and sales practices, as well as emerging trends
• You have good communication and storytelling skills, as well as the ability to create clear and engaging content
• You are able to use analytical tools and data analysis to provide actionable recommendations

You are enrolled at a university and your work placement is a compulsory part of your degree programme in accordance with your university’s regulations. Only students with a compulsory work placement can be hired

Our global team:

Siemens Healthineers is a leading global medical technology company. 74,000 dedicated colleagues in over 75 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

Our culture:

Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started.

To all recruitment agencies:

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.