Job Title : CRM Business Systems Analyst

Location : Atlanta, GA | Chicago IL | Vienna, VA

Job Description:

Bachelor's degree or Master’s Degree in Computer science, or a related field, with minimum 12+ Years of relevant experience
5+ years as a Business Analyst in retail banking or payments domain.
3+ years working with Microsoft Dynamics 365 (Finance & Operations, Customer Engagement).
Strong understanding of payment systems, card processing, and banking operations.
Experience/Knowledge of ISO 20022, SWIFT, and ACH payment standards.
Familiarity with Azure DevOps, API integrations, data migration, and SQL.
Soft Skills: Excellent communication, stakeholder management, and problem-solving abilities.
Strong analytical and problem-solving ability
Excellent communication and stakeholder management abilities.
Excellent problem-solving, communication, and stakeholder management skills.
Ability to lead technical discussions, architecture reviews, and cross-functional initiatives.

CRM Business Systems Analyst

Key skills