Remote Customer Service Travel Specialist

HT Travels is a growing travel company passionate about helping clients create unforgettable travel experiences. They are seeking Remote Customer Service Travel Specialists to assist clients with vacation planning, provide customer service, and coordinate travel arrangements.

Responsibilities:

• Assist clients with planning personalized vacations and travel experiences
• Provide professional customer service through phone, email, and online communication
• Research destinations, cruises, resorts, hotels, and vacation packages
• Coordinate travel reservations and itinerary details
• Maintain accurate client records and travel documentation
• Answer questions and provide travel recommendations based on client needs
• Stay informed about destination updates and supplier offerings
• Deliver exceptional client experiences from beginning to end

Requirements:

• Friendly, organized, and motivated individuals
• Customer-focused and enjoy helping others
• Friendly, professional, and dependable
• Organized with strong attention to detail
• Comfortable communicating by phone, email, and online platforms
• Self-motivated and able to work independently
• Willing to learn new technology and systems
• Positive, adaptable, and eager to grow
• Previous experience in customer service, administration, scheduling, retail, healthcare, logistics, banking, education, hospitality, or sales is welcomed but not required