Principal Software Engineer

Gradial is a marketing operations system that helps marketers and creatives move from idea to execution faster. They are seeking a Principal Software Engineer to drive the architecture and technical vision behind AI-native systems that transform how creative teams build and update websites.

Responsibilities:

• Define and drive the technical architecture for systems that convert natural language into intelligent, multi-step workflows using generative AI
• Lead the design, implementation, and scaling of LLM agents for real-time inference, dynamic prompting, memory management, and tool orchestration
• Set engineering standards and influence system design across the stack, with a focus on performance, reliability, and long-term extensibility
• Design learning systems that integrate customer feedback, usage data, and brand preferences to evolve autonomously over time
• Mentor senior engineers, fostering a culture of technical excellence, rapid iteration, and ownership
• Collaborate deeply with product and design leaders to rethink how interfaces and features dynamically adapt to user intent
• Champion best practices in testing, observability, deployment, and operational excellence to ensure system health at scale
• Own critical, ambiguous problem spaces from end to end, advocating for technical and product innovation