Job Description

We are hiring a 3DEXPERIENCE Application Support Engineer to support and maintain the 3DEXPERIENCE platform in an ITAR-compliant environment. The role includes troubleshooting application and integration issues, resolving incidents, performing system maintenance, monitoring system performance, and collaborating with cross-functional teams to ensure reliable operations.

Key Skills

3DEXPERIENCE (3DX)
Application Support
ITAR Compliance
Application Troubleshooting
Incident Management
Root Cause Analysis (RCA)
System Monitoring
Patch Management
Version Upgrades
System Maintenance

Required Qualifications

Experience supporting the 3DEXPERIENCE platform
Experience troubleshooting application and integration issues
Knowledge of ITAR compliance
Experience with incident management and service requests
Strong documentation and analytical skills

Additional Skills

System log monitoring
Preventive maintenance
Cross-functional collaboration
Technical documentation
Problem-solving skills

3DEXPERIENCE Application Support Engineer

Key skills

About this role