Customer Development & Insights Manager, Costco (West Coast Region)

Premier Nutrition, known for its leadership in the proactive wellness space, is seeking a Customer Development & Insights Manager to develop strategic business opportunities for Costco Wholesale. The role involves providing insights on business trends, building executive summaries, and assisting in customer presentations to drive sales growth.

Responsibilities:

• Develop customer-specific insights to build understanding of account
• Help provide insights and customize the National PNC Category Selling story
• Work cross functionally with internal HQ category, Sales Strategy, and Marketing on new item development and sell stories based on customer level category insights
• Manage the new item setup process and track and analyze new item introductions
• Provide weekly update on Costco Business internally up to PNC Leadership
• Own Weekly Costco Meeting to review WOS and inventory changes/challenges
• Owns running weekly CRX/IRI reports for Costco Team and providing key insights on data
• Maintain price value audits for customer reporting and internal channel management
• Competitive analysis with report out both internally and externally
• Engage Costco external partners to maintain programs and program development and partnerships
• Attend all Costco Meetings to provide insights as needed
• Assist Director in building out Costco Presentations
• Leverage available reports/Numerator to extrapolate both short term and long-term actionable insights for business
• Maintain reporting as well as current trends and gaps for both Costco and internal stakeholders
• Document competitive product entries and impact to both the category and our brands
• Participate in the Integrated Business Planning (IBP) process, proving key customer insights to inform sales, production, and financial planning
• Lead forecasting efforts to ensure they reflect both market conditions and customer sales strategies
• Large event (MVM) planning & forecasting, including operational execution
• Participate in annual plan development for current year and 5 year horizon
• Assist in development of Joint Business Planning Meeting
• Ensure continuity for all volume driving activities throughout all PNC systems to ensure flawless execution

Requirements:

• Bachelor's degree or equivalent work experience
• 5+ years of relevant Sales experience within Consumer-Packaged Goods (CPG) industry
• Deep previous experience working on Costco sales presentations, item development, projects/Support
• Experience with Data analytic and systems (IRI)
• Proficient experience with reporting tools and platforms, Excel and reporting analytics
• Financial impact analysis / ROI reporting
• Effective short- and long-term forecasting capabilities
• Experience in demand forecasting
• Independent, self-driven individual with the ability to build vs. manage
• Proficient in data driven decision-making and strategic planning
• Collaborative teamwork and alignment
• Creative approach with a desire for continuous improvement
• Deep Expertise in sales and category management within CPG
• Expert level Excel/MS Office skills
• Must be willing to travel up to 25%