Sr. Project Manager (Remote)

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to clients. The Senior Project Manager will oversee cross-functional projects of medium to high complexity, ensuring initiatives are completed on time, within scope and budget, while managing full project lifecycles.

Responsibilities:

• Lead multiple enterprise-level projects of medium-to-large size simultaneously, and their respective project teams of varying sizes through project life cycle
• Define project scope, objectives, and success metrics in collaboration with executive sponsors and stakeholders
• Facilitate requirement gathering, process mapping, and solution design workshops across departments
• Create and maintain detailed project plans, schedules, risk registers, and communication strategies
• Manage cross-functional teams, external vendors, and third-party developers to drive successful delivery
• Oversee UAT planning, coordination, and execution, ensuring end-user readiness and adoption
• Track budgets, manage change control, and provide clear and frequent status updates to leadership and executive teams
• Proactively identify and mitigate project risks and critical path issues
• Serve as a primary liaison for internal teams and external implementation partners
• Develop executive-level reporting, dashboards, and presentations on project health, ROI, and strategic alignment
• Lead post-implementation reviews and ensure transition to steady-state operations
• Document business processes both related to projects and internally, communicate opportunities for improvement and develop plans to execute
• Exercise independent discretion and judgment to solve complex problems regarding project, department or division-related work

Requirements:

• A minimum of 5 years of relevant experience in business analysis, project management, product management, business case reporting and process improvement
• A minimum of 5 years of experience managing complex enterprise system implementation projects for tools such as NetSuite, ServiceNow, HR and Payroll Systems, etc
• Proven experience delivering enterprise SaaS or system integration projects across multiple business units
• Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment
• Excellent planning, organizational, and time management skills
• Excellent problem solving and decision-making skills. Highly skilled and experienced at negotiating conflict and problem-solving to achieve win-win outcomes
• Strong analytical skills with the ability to extensively analyze business processes and workflows
• Experience in executive-level stakeholder management, reporting, and presentation
• Proficient with Microsoft Office suite of business applications (e.g., Excel, Word, PowerPoint, SharePoint, Visio)
• PMP certification is preferred
• ServiceNow and/or NetSuite certifications are preferred