Site Reliability Engineer

Outpost is building the backbone of freight, reinventing supply chain infrastructure with innovative technology solutions. They are seeking a Site Reliability Engineer to own uptime and incident response as their system scales, ensuring reliability and performance across their platform.

Responsibilities:

• Own reliability targets across our backend/API, worker services, applications and CV pipeline; MTD, MTM, MTR, and follow-through on root causes
• Level up our monitoring and alerting, and build out auto-remediation, so on-call load scales with automation, not headcount
• Partner with our agentic engineering work to build agents that triage alerts and handle routine remediation
• Harden and optimize our GCP infrastructure (Cloud Run, Cloud SQL, GCS) for cost and performance as load scales
• Own database scale and performance; connection pooling, query optimization and indexing, read replicas, and capacity planning, so Postgres doesn't become the bottleneck as data volume grows
• Improve the reliability of our ML training and monitoring infrastructure, in partnership with the CV/ML team
• Run blameless postmortems and drive fixes for root causes, not just symptoms
• Participate in on-call rotation

Requirements:

• 4+ years in an SRE, infrastructure, or backend engineering role with production on-call ownership
• Deep experience with a major cloud provider (GCP preferred); compute, managed databases, object storage, networking
• Experience building monitoring/alerting/observability stacks (Grafana, Prometheus, Zabbix, Datadog, or similar)
• Strong scripting/automation skills (Python, Bash, or similar)
• Comfortable with containerized workloads (Docker) and CI/CD pipelines
• Track record of reducing incident volume or improving reliability metrics — not just responding to incidents
• Strong communication skills, comfortable working with both technical and non-technical stakeholders, know when and how to escalate urgency, and build strong working relationships across teams
• Strong communication skills in English — you write clearly and engage well async
• Experience with ML/data infrastructure — training pipelines, model monitoring, feature stores
• Experience building or integrating AI agents for operational automation (alert triage, auto-remediation)
• Infrastructure-as-code experience (Terraform or similar)
• PostgreSQL performance tuning at scale
• Background supporting physical/IoT systems (edge devices, cameras, on-site hardware)
• Experience with bare-metal infrastructure in colocation environments, hardware monitoring, redundancy, and failover/high-availability configuration