Systems Software Engineer 1

Oracle is a leading company that brings together data, infrastructure, applications, and expertise to drive innovation and improve lives. They are seeking a Systems Software Engineer 1 to contribute to the implementation of system-level components and tooling, fix bugs, assist with infrastructure onboarding, and participate in code reviews.

Responsibilities:

• Learns and supports design, develop, and deploy software layers and tooling to automate hardware provisioning and onboarding of servers to large-scale fleet under close guidance
• Integrate and validate routine system firmware with hardware components. Collaborate on platform bring-up, firmware updates, platform-level diagnostics, and cross-layer debugging
• Supports issues across software, firmware, and hardware layers, working in DevOps and incident response paradigms to maintain reliability and availability
• Implements simple software solutions, with supervision
• Learns to adhere to all phases of the software development lifecycle
• Assists with creating and reviewing code for new software features and enhancements following design specifications and develops documents to clarify software design and code
• Conducts debugging and troubleshooting to identify and fix simple software issues
• Develops fixes for identified issues
• Assists with implementing software testing (e.g., functional testing) and quality assurance processes
• Conducts or follows software error logging, monitoring, and observability for effective debugging, following detailed instructions
• May support the implementation of performance profiling and optimization of coding, within a defined scope
• Troubleshoots and resolves basic issues related to application programming interface (API) functionality and integration
• Assists with implementing API versioning, lifecycle, and interoperability strategies
• Communicates with own team to understand customer issues and align solutions
• May provide technical guidance and support to customers regarding customer-reported issues, with direct supervision
• Learns to identify customers' interests and may suggest product enhancements based on feedback
• Assists team to ensure customer satisfaction through timely resolution of issues and effective communication
• Acquires basic knowledge of customer issue and/or defect handling and training processes
• Collaborates with experienced colleagues to investigate and troubleshoot product maintenance issues to ensure customer agreement on short- and long-term solutions
• Follows detailed guidance from team related to development practices and coding standards
• Receives instruction to ensure code quality and adherence to broad acceptance criteria during development
• Learns about industry best practices and how to apply them to software development processes
• Acquires knowledge about secure coding practices to prevent security vulnerabilities
• Supports basic periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities)
• Acquires knowledge for driving improvements, ensuring automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability
• Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision
• Follows direction to prioritize work and adjust to shifts in resources or timelines
• Collaborates with team members to better understand expectations and contribute to shared objectives
• Builds basic understanding of business, stakeholder, and/or customer needs with guidance
• Follows standard procedures to identify and escalate issues to senior team members
• Collects and reviews basic data and/or information to troubleshoot common errors
• Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed
• Incorporates feedback and participates in training to improve skills
• Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance

Requirements:

• 0 to 2+ years of experience in software development
• Ability to read, write, and speak English
• Experience with software development lifecycle
• Basic knowledge of debugging and troubleshooting software issues
• Familiarity with coding standards and practices
• Ability to collaborate with team members
• Willingness to learn and adapt to new technologies and practices
• Basic understanding of customer needs and issues
• Ability to follow detailed instructions and guidance
• Experience with basic software testing and quality assurance processes
• Knowledge of secure coding practices