Site Reliability Engineer (6266)

itD is seeking a Site Reliability Engineer to develop and enhance automation solutions that improve the reliability, scalability, and operational efficiency of large-scale cloud infrastructure. The ideal candidate will bring hands-on experience in site reliability engineering, infrastructure automation, and cloud operations, with a proven track record of delivering reliable automation, scalable deployment pipelines, and resilient production environments.

Responsibilities:

• Develop and maintain infrastructure automation solutions using Ansible to improve the reliability, scalability, and operational efficiency of cloud environments
• Design, implement, and enhance CI/CD pipelines, testing frameworks, and operational tooling to support infrastructure growth and software delivery
• Troubleshoot complex Linux-based infrastructure and distributed systems issues to maintain high availability and platform performance
• Build automation that enables the rapid, repeatable deployment of regional, sovereign, and purpose-built cloud environments
• Collaborate with engineering teams, product management, and cross-functional stakeholders to identify opportunities for operational improvements and increased platform reliability
• Monitor infrastructure performance and implement enhancements that reduce operational overhead and improve system scalability
• Contribute to automation and engineering best practices that support reliable, efficient cloud platform operations
• Attend regular internal practice community meetings
• Collaborate with your itD practice team on industry thought leadership
• Complete client case studies and learning material (blogs, media material)
• Build out material to contribute to the Digital Transformation practice
• Attend internal itD networking events (in person and virtual)
• Work with leadership on career fast-track opportunities

Requirements:

• 2+ years of experience in Site Reliability Engineering, DevOps, Infrastructure Engineering, or a related role supporting cloud-based production environments
• Experience developing and maintaining infrastructure automation using Ansible
• Experience programming in Ruby and developing automated tests using RSpec or comparable testing frameworks
• Experience administering and troubleshooting Linux-based systems and distributed infrastructure environments
• Experience designing, implementing, and maintaining CI/CD pipelines, including GitLab CI
• Experience supporting large-scale infrastructure environments consisting of hundreds or thousands of systems
• Must be eligible to work on FedRAMP projects
• Must be a U.S. citizen working from U.S. soil
• Bachelor's degree in a relevant field or equivalent work experience required
• Experience with AWS or other public cloud platforms and hybrid infrastructure environments
• Knowledge of monitoring, observability, and site reliability engineering practices and tools
• Familiarity with Kubernetes concepts and containerized application platforms
• Experience leveraging AI-assisted development tools to improve software development, infrastructure automation, operational analysis, and engineering productivity