Sr Learning Designer/Program Manager

Johnson Controls, a global leader in thermal management and energy efficiency, is seeking a Senior Learning Designer/Program Manager to lead the design and management of training solutions for field managers. This role involves collaborating with stakeholders to develop impactful learning programs that enhance employee skills and align with business needs.

Responsibilities:

• Collaborate with change, communications, and business team members to ensure your learning solutions positively drive required upskilling and behavior change
• Use strong project management skills in developing outcomes that positively impact the business
• Act as an internal consultant to combine multiple perspectives into holistic solutions that maximize the impact to the business
• Build and monitor training roadmap(s) for specific roles within the field business
• Leverage innovative learning technologies and platforms to deploy learning, including but not limited to our internal learning technologies
• Maintain current knowledge of trends and issues in learning design, training, and technical learning
• Design programs that drive field effectiveness and provide upskilling opportunities for our employees
• Differentiate the design of learning opportunities so new-to-career, new-to-role, or new-to-JCI employees can access information at various entry points
• Own end to end new hire training from design to deployment (we will help with development). Use data to drive your learning design, and to evaluate effectiveness of training solutions
• Use learner data to modify existing programs and redesign based on participant feedback
• Hold learner interviews, focus groups, needs analyses and pilots to identify, address and redesign learning events
• Work very closely with developers who will build your designs. Need your ability to flex on time, as we have a global team
• Build strong partnerships with business leaders; collaborate with stakeholders to prioritize work
• Use your exceptional project management skills to track and drive learning solutions tied to business needs
• Own the end-to-end learning strategy to include needs analysis, iterative design and development cycles, deployment, measurement, and maintenance of your solutions
• Deploy your learning solutions to JCI employees

Requirements:

• Holds a Bachelor's Degree in Instructional Design, Education, Adult Learning or related discipline
• Can quickly learn different platforms like Power BI, Acadia, Workday, etc
• Learning Experience Platform, and various learning management systems
• Thinks outside the box, is creative and forward thinking; constantly looking forward at new technologies or ideas
• Very comfortable with grey areas; can adapt and change to meet business needs
• Realizes the importance of details in leading to impactful outcomes
• Builds true partnerships with other learning designers, program managers, and business partners
• Willing to assume authority, take risks, and set clear goals for career development
• Has personal ethics, does quality work and has a positive attitude
• Your writing and communication skills must be strong
• A Master's degree in related field is preferred
• 6+ years of designing and developing learning solutions preferred
• Change Management experience, business of field operations experience a plus