Senior Site Reliability Engineer - US

Teleport is an AI Infrastructure Identity Company building secure infrastructure access solutions for cloud and enterprise customers. The Senior Site Reliability Engineer will build and operate production and SaaS infrastructure, improve global scalability and routing latency, develop observability and automation systems, manage operational challenges, investigate incidents, and participate in on-call support.

Responsibilities:

• Re-engineer the core teleport product to scale globally and optimize routing latency for teams distributed around the world
• Re-write portions of the core Teleport product to enable our goals for the cloud product
• Build out our monitoring and observability stack to alert us to production issues and minimize false positives so we can all get a good sleep at night
• Work on automation to tackle and eliminate the highest toil activities
• Execute on traditional operation challenges, such as patching, scaling, backup and restore, disaster recovery, and more
• Investigate the outages and incidents our customers experience with our product
• Participate in the on-call rotation to ensure 24/7/365 system uptime
• Operate and support the observability platform to maintain visibility and reliability

Requirements:

• 5+ years of progressive experience in Software Engineering and/or SRE/DevOps roles
• Strong experience in Linux systems, networking, containers, and troubleshooting
• Have solid Go and Kubernetes development experience
• Strong experience developing scripts, automation, or lightweight programs, submitting patches to the product codebase, or building tooling that incorporates AI agents into operational workflows
• GCP experience is acceptable
• Systems Observability tools: Prometheus, Grafana, Loki etc
• Experience operate in a team where sound security choices are critical, and where reasoning about correctness and system invariants (e.g. formal or property-based methods) is valued
• Intellectual curiosity and a willingness to master new technologies
• Transparency, honesty, and a no-ego mindset
• Excellent communication skills
• AWS Cloud experience