About Packt
Packt's mission is to help the world put software to work in new ways, through the delivery of effective learning and information services to IT professionals. We are a technical publisher and learning provider with over 400 staff based across the globe, primarily in India and the UK. Our products have global relevance, and our multimedia portfolio includes over 7,000 books, e-books, audiobooks, and video courses.
For more details, visit www.packtpub.com.
Role Overview
As Growth Lead for the Cybersecurity portfolio, your primary objective will be driving customer growth and revenue across our cybersecurity products through a combination of B2C growth marketing, lifecycle marketing, conversion optimisation, community engagement, and strategic partnerships.
Reporting directly to the Cybersecurity Portfolio Manager, you will own initiatives that grow awareness, acquisition, conversion, and retention while also strengthening our presence within the cybersecurity ecosystem through communities, influencers, enterprise partners, and industry experts.
What You’ll Do:
B2C Growth & Customer Acquisition
Responsibilities:
Develop and execute growth initiatives that increase customer acquisition, product adoption, and revenue across our cybersecurity portfolio through experimentation, lifecycle marketing, conversion optimisation, and performance-driven campaigns.
Expected Outcome:
Consistent growth in customer acquisition, conversion rates, repeat purchases, and revenue.
Community Outreach & Relationship Building
Responsibilities:
Engage with cybersecurity communities, practitioners, enterprise security teams, forums, conferences, and influencers to strengthen Packt's presence and identify opportunities that support both product awareness and commercial growth.
Expected Outcome:
Growth in community engagement, strategic partnerships, and qualified acquisition opportunities.
Expert Endorsements & Industry Partnerships
Responsibilities:
Build relationships with recognised cybersecurity professionals, trainers, authors, and organisations to secure endorsements, partnerships, co-marketing opportunities, and thought leadership.
Expected Outcome:
A steady pipeline of endorsements, collaborations, webinars, and partnership-led growth initiatives.
Email & Lifecycle Marketing
Responsibilities:
Execute lifecycle campaigns focused on customer acquisition, onboarding, engagement, and retention while continuing to grow qualified subscriber audiences.
Expected Outcome:
Improved subscriber growth, customer engagement, and repeat purchase rates.
Website & Funnel Optimisation
Responsibilities:
Monitor customer behaviour across the website and optimise landing pages, product pages, and conversion funnels using analytics and experimentation.
Expected Outcome:
Higher visitor-to-customer conversion and improved customer experience.
Growth Experimentation & Performance Analysis
Responsibilities:
Design, prioritise, and execute A/B tests across customer journeys, pricing, messaging, offers, and acquisition channels while tracking key commercial metrics.
Expected Outcome:
A strong experimentation pipeline with measurable improvements across conversion, revenue, retention, and marketing ROI.
Team Structure
• Reports directly to the Cybersecurity Portfolio Director.
• Collaborates closely with Product Management, Editorial, Marketing, CRM, Design, Data, and Sales teams.
Who You Are
Success Measures
Role Positioning
This role balances commercial B2C growth with strategic B2B ecosystem engagement. The primary mission is to drive customer acquisition, conversion, retention, and revenue, while leveraging cybersecurity communities, influencers, authors, enterprise relationships, and partnerships as strategic growth channels that build trust and accelerate commercial outcomes.
What We Offer
Why Work at Packt
We are a global and remote-first business with most of our team based in India and the UK. We recognize how important our people are and acknowledge and support the things that are important to them. Our culture is open and informal and based around learning. We love sharing ideas and we want everyone to feel that they have an input into how the business works. We are a fun place to work but with a focus on performance and personal development providing opportunities for personal growth and career progression.
We try to achieve this by:
We focus on the full employee experience. We seek to achieve this by:
Benefits:
You will also have access to a range of flexible benefits that are designed to help you make the most of your time with us.
Salary Range - INR 80K-160K fixed pay per month (skills and/or experience dependent)
Disclaimer: Packt does not authorize any third-party consultancies, influencers, or agencies to offer employment opportunities on our behalf. We are not involved in any financial transactions with these parties. Our hiring process is managed internally, and all applications should be made through the official procedures outlined in our job listings.
