The Windows & Devices Research & Design organization in Redmond, WA is seeking a Senior User Experience Researcher role to build the next generation of tools, systems, and infrastructure that enable UX Research to scale in new ways across the Windows organization.
This technical role helps close the distance between what our researchers know and what the organization can act on. In close partnership with UX researchers, product managers, designers, data science, and engineering leaders, you will create and champion research tools that teams value and adopt—systems that make insights findable, composable, and ready for both human and AI-powered workflows. By connecting knowledge across studies, product areas, and audiences, your work will help surface broader patterns and opportunities that no single study can reveal. Success requires equal parts program strategy, operational excellence, and fundamental UXR skills with the opportunity to shape how Windows learns from customers and improves experiences reaching millions of users.
The ideal candidate is passionate about building systems that drive measurable improvements in UX quality and craft. You bring hands-on research experience, fluency working with data at scale, and the technical ability to architect, prototype, and operationalize tools and AI-enabled systems. You are as equally energized by doing the research as you are by building the systems that support and amplify it. You have concrete examples of tools you have personally built and delivered end to end that changed how organizations work. You create structure and repeatability by turning one-off activities into sustainable programs, and you know how to use AI and automation to improve efficiency.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Required Qualifications:
Preferred Qualifications:
#W+DJOBS
UX Research IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
