Posting number: 26-06038
Department: Technology Solutions
Job classification: Technology Analyst, Principal
Posting type: Open
Categories: Administration, Engineering, IT and Computers, Telecommunications, Management, Professional, Project Management, Web Design, Business, Program Management, Database Administration, Geographic Information Systems
The City of Durham’s nationally recognized, award-winning Technology Solutions Department builds and aligns the City’s information technology infrastructure so that departments can deliver a superior level of public service. Our team is recognized nationally by the Public Technology Institute, ICMA Center for Performance Measurement and Digital Cities Survey. If you can offer the skills to innovate and the passion to serve, bring your talent to Durham.
The IT Project Manager role exists within the IT PMO Services division of Technology Solutions. This role reports to the PMO Manager and is responsible for providing administrative, project management, and solution support to ensure satisfactory customer service. IT Project Managers assigned to the IT Project Management Office deliver all assigned projects from initiation to closure, ensuring the solution meets the strategic objectives of the project and that the project scope is delivered according to the approved business case. The Senior IT Project Manager helps establish support priorities, coordinates between various departments and stakeholders, and assists in overseeing and maintaining a portfolio of IT projects. Additional duties include managing large and complex technical projects, attending meetings, providing executive status reports, and supporting other PMO staff to accomplish project deliverables.
Manage daily project activities for large, complex IT projects by ensuring use of project management best practices as outlined in the PMBOK; develops a detailed project schedule to monitor progress and completion of tasks assigned to various project staff, both internal and external to the City; functionally supervise all project team members. Assists in defining the project scope and objectives and ensuring technical feasibility. Provide direct project management by communicating with various stakeholders and project teams via telephone, email and project team meetings; resolve project issues when identified; adjust project plans when necessary. Ensure resource availability and allocation. Provide accurate reporting to the Technology Solutions PMO Manager and Technology Solutions Senior Leadership. Ensure the maintenance of key dashboards for internal and external reporting. Provide recommendations to ensure projects stay on track according to established project schedules.
