In office role with weekly hybrid schedule. Ally work locations are Charlotte NC, Lewisville TX, Jacksonville FL, Dresher PA
We are seeking a Manager, Product Owner to join our Customer Identity & Access Management (CIAM) team. This role is a senior individual contributor position reporting to the Director and serving as a key strategic partner and right-hand leader across the CIAM portfolio.
The Manager, Product Owner will help shape and execute the multi-year CIAM strategy, with accountability spanning omnichannel authentication experiences across both digital and call center channels. This role will lead some of the organization’s most complex CIAM programs, translating strategic priorities into executable product direction and ensuring the delivery of secure, scalable, and customer-centered authentication capabilities.
This leader will operate across a highly matrixed organization, with a unique opportunity to influence the roadmap from within a Financial Crimes organization. Unlike many CIAM teams that sit solely within technology or security, this team is closely aligned with Fraud, providing direct visibility into evolving attack patterns affecting customers and enabling faster, more targeted roadmap decisions that drive enterprise impact.
The ideal candidate brings strong product ownership discipline, deep cross-functional leadership, and the ability to drive alignment across business, fraud, cybersecurity, operations, UX, architecture, and engineering stakeholders. This role is ideal for someone who can move fluidly between strategy and execution, helping define where the CIAM organization is headed while also ensuring complex programs are structured, prioritized, and delivered effectively.
Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:
Who We Are:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
