Marketing Operations Manager - Contract (120 hours/month)

Indie Consulting is a fast-growing, strategy-led marketing consultancy that partners with exciting brands in CPG and beyond. They are seeking a highly organized Marketing Operations Manager to support the Public Relations team on a leading global beauty client, ensuring efficient project management and operational excellence across various PR initiatives.

Responsibilities:

• Serve as an operational lead across multiple PR initiatives, ensuring projects remain on track from planning through execution
• Translate meetings, discussions, and stakeholder feedback into actionable project plans with clear owners and timelines
• Anticipate risks, bottlenecks, and resource gaps, proactively escalating concerns and proposing solutions
• Review deliverables and identify inconsistencies, errors, or opportunities for improvement before stakeholder review
• Apply brand guidelines and campaign objectives to ensure work meets quality standards
• Identify opportunities to improve workflows, communication processes, and team efficiency
• Drive accountability across stakeholders to ensure commitments are completed and projects continue moving forward
• Provide day-to-day project management support to the PR Managers and Head of PR + Influence
• Own and maintain project timelines, workbacks, trackers, status reports, and action plans across multiple concurrent initiatives
• Coordinate cross-functional deliverables to ensure projects remain on schedule and stakeholders remain aligned
• Own meeting documentation and follow-up, translating discussions into actionable next steps with clear ownership and timelines
• Drive accountability across stakeholders to ensure commitments are completed and projects continue moving forward
• Support campaign planning and brainstorming sessions, documenting recommendations, requirements, and project deliverables
• Build and maintain project trackers, contact databases, asset repositories, and reporting dashboards
• Assist in preparing, routing, and tracking approvals for messaging documents, media materials, and campaign assets
• Maintain visibility across all active workstreams and proactively communicate status updates, risks, and dependencies
• If local: Provide in-person event support for NYC-based activations, press events, agency meetings, and brand experiences
• Coordinate event timelines, logistics, vendor communication, materials, and post-event reporting
• Manage event workbacks to ensure all milestones and deliverables are completed on schedule
• Support seamless onsite execution while maintaining alignment with brand standards and objectives
• Manage end-to-end product seeding programs, including inventory coordination, shipment tracking, reporting, and stakeholder communication
• Partner with cross-functional teams to ensure activation and seeding efforts align with broader campaign priorities
• Partner directly with agency teams, serving as a key point of coordination for project communications, asset routing, timelines, and feedback management
• Facilitate communication between internal and external stakeholders to ensure deliverables remain on track
• Maintain project visibility through regular status updates and proactive communication
• Help establish and reinforce strong project management processes, documentation, and ways of working
• Track earned media performance and campaign KPIs across PR initiatives
• Compile reporting, media coverage, insights, and campaign highlights for internal and client-facing presentations
• Maintain reporting dashboards and ensure campaign results are organized, accurate, and easily accessible
• Support post-campaign recaps by documenting key learnings, performance outcomes, and recommendations

Requirements:

• Bachelor's degree in Communications, Marketing, Business or a related field
• 4–7 years of experience in project management, account management, communications, public relations, integrated marketing, or a related field
• Demonstrated experience managing complex projects across multiple stakeholders and workstreams
• Strong critical thinking and problem-solving skills with the ability to identify issues and recommend solutions
• Exceptional organizational skills with strong attention to detail and follow-through
• Proven ability to independently manage priorities and drive work forward with minimal oversight
• Excellent written and verbal communication skills
• Experience working cross-functionally with agencies, vendors, clients, and internal teams
• Proficiency in Google Workspace and project management tools such as Asana, Monday.com, Airtable, Smartsheet, or similar
• Experience in beauty, consumer goods, lifestyle, fashion, or entertainment marketing
• Experience working in both agency and brand-side environments
• Familiarity with PR tracking platforms, media monitoring tools, and reporting systems
• Experience supporting large-scale events, partnerships, or integrated marketing campaigns