Digital Product Manager

BlueCross BlueShield of Tennessee is hiring a Digital Product Manager for their Digital Transformation Team. The role focuses on leading the development and execution of digital product strategies that enhance the experience of members and customers while driving measurable results.

Responsibilities:

• Leading agile teams in the ongoing management and advancement or digital products, channels, and programs
• Developing innovative, industry-leading solutions that uniquely serve BlueCross and its customers
• Leading digital initiatives and cross-functional teams by driving strategy, tactics, and delivery timelines
• Identifying, researching and scoping key business opportunities in support of the future-state vision for digital solutions across products, programs, and campaigns
• Building strong partnerships across teams in delivering excellent service
• Working with key stakeholders throughout the organization to establish priorities, gain buy-in, and align resources appropriately

Requirements:

• Bachelor's Degree or equivalent work experience required. Equivalent experience is defined as 4 years of professional work experience in a corporate environment
• 6 years - Experience managing consumer tools/technology, or equivalent experience required
• 3 years - Experience in a leadership/management role required
• 1 year - Project management, account management or similar experience required
• Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability
• Proficient in Microsoft Office M365 (Outlook, Word, Excel PowerPoint, Teams, etc.) and SharePoint
• Must be a team player, be organized and have the ability to handle multiple projects
• Excellent oral and written communication skills
• Strong interpersonal and organizational skills
• Healthcare payer/payor experience
• Experience leading customer-facing digital products
• Experience supporting products across multiple lines of business
• Experience working with executive leaders and presenting product strategy and outcomes
• Background developing product roadmaps, business cases, and digital strategies