Product Manager I

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join their team. The Product Manager I will be responsible for analyzing, defining, planning, and managing complex Medimpact products and services, contributing to the development of business strategies and translating them into product strategies and roadmaps.

Responsibilities:

• Actively researches and stays abreast of trends in the marketplace to ensure the product’s competitive position. Identifies measurable KPIs with monitoring/reporting solutions in partnership with business and IT ownership
• Following outlined product development and management processes, directs the overall scoping, planning, business requirements definition and delivery of products and services to customers from idea inception through design, development, delivery, ongoing support and enhancement and potentially retirement across the full product lifecycle
• Provides product management oversight for assigned products and services, including annual strategic product planning; revenue and expense budgeting and forecasting; pricing; sales strategy development and facilitation; product positioning, packaging, and messaging; marketing and sales material development; product training, product testing, assessment, and support; RFP support; and product demonstrations
• Partners with business stakeholders, end-users and business analysts to define business rules as they apply to processes and procedures and to define and document business requirements and develop work-flow diagrams, functional hierarchies, process models, revenue models, fee schedules, etc. Ensures business requirements are appropriately translated into customer deliverables This position will interface with other areas within the company, including IT, Sales & Marketing, Operations, Clinical, BI, Finance/Analytics and Project Management
• Owns prioritization of product backlog for assigned products and coordinates with appropriate IT and Business teams to ensure delivery. Continues to assess and address functional specifications, non-functional requirements and operational readiness. Monitors the overall development schedule to ensure the on-time delivery of software development initiatives. Gains internal and regulatory approvals
• Coordinates and participates in user acceptance testing efforts to ensure the delivered product meets the required functionality, user interface and performance requirements
• Champions the rapid adoption of new application features by conducting demonstrations and producing materials such as tutorials, release notes, help guides, and FAQs. Will contribute to new or updated sales and marketing materials including, but not limited to, product binders, product summaries, presentations, proposal language, and product training materials
• Provides product and system demonstrations for new and existing clients and acts as the SME in answering questions and highlighting key system capabilities
• Product champion and steward of the health and well-being of specified applications and solutions. Completes all documentation throughout the product or project lifecycle, including creating business cases, business plans, business requirements, data dictionaries, SOPs and product toolkits

Requirements:

• BS/BA and 5+ years' experience or equivalent combination of education and experience, and 2 years' of SME in respective areas
• Strong proficiency with MS Office / Word, PowerPoint, Excel, Visio and Outlook to create complex documents, manage schedules, and analyze data
• Working knowledge of key business applications and/or tools such as MS SQL, Oracle 19c, Golden 32/TOAD, MedAccess, MedOptimize, SalesForce, and UNIX operating systems
• Understanding of Tableau and SQL Server Reporting Services (SSRS)
• Product Management Certification (Scrum Product Owner) required
• Ability to effectively recognize complex problems and apply analytic and critical thinking skills to innovate solutions
• Ability to exercise sound judgment and decision-making
• Ability to collaborate on cross-functional projects and liaise with stakeholders in both the business and IT
• Ability to define requirements and prepare and maintain detailed product/project plans, roadmaps, and related financial analysis
• Demonstrated ability to positively interact with clients, and staff of all levels
• A willingness to take accountability for achieving service commitments and a demonstrated ability to achieve results
• Demonstrates ability to appear for work on time, follow directions from a supervisor, interact well with co-workers, understand and follow work rules and procedures, comply with corporate policies, goals and objectives, accept constructive criticism, establish goals and objectives, and exhibit initiative and commitment
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Project Management Professional (PMP) Certification