Product Manager, Insight Cash

CCT is the creator of Casino Insight™, the award-winning platform trusted by more than 350 casinos worldwide. They are seeking a Product Manager to own the Insight Cash product, defining strategy, managing the roadmap, and driving product decisions while collaborating with clients and internal teams.

Responsibilities:

• Define and own the product strategy and roadmap for Insight Cash — balancing customer commitments, platform migration, and longer-term strategic investments
• Own the prioritization framework. Knowing what we’re saying no to is as important as what we’re saying yes to. Surface tradeoffs clearly so stakeholders understand how decisions get made
• Translate business goals and customer needs into a product vision the team can rally around
• Lead ongoing discovery through customer conversations, field visits, and feedback from Client Solutions and Support — roughly 15–25% of your time will be client-facing, on calls and in person
• Synthesize qualitative and quantitative data to drive product decisions and translate field insights into clear direction
• Become the internal authority on casino cage and cash operations workflows
• Partner with Engineering and QA to define, refine, and deliver features — writing clear requirements, maintaining a healthy backlog, and driving release planning across teams
• Collaborate with the analytics team on features that span Insight Cash and analytics products, which share an underlying data structure
• Guide product decisions through CCT’s platform modernization — supporting the transition from a legacy desktop application to a web-based platform
• Evaluate where AI capabilities can create real value in Insight Cash and champion AI tooling across the development lifecycle

Requirements:

• 4–7 years of product management experience, including meaningful time at a startup or early-growth-stage company with broad scope and high ownership
• A track record of owning a product end to end — from discovery through delivery and go-to-market
• Strong discovery and research skills: interviews, synthesis, and translating insight into prioritized decisions
• Close partnership with engineering teams, writing crisp requirements and navigating tradeoffs with clarity
• Excellent written and verbal communication, from requirements to customer-facing release notes
• A genuine orientation toward AI as both a product capability and a way of working
• Experience building or scaling a PM function in an early-stage environment
• Responsible AI practices — accuracy, auditability, and trust — in regulated settings
• B2B SaaS experience in operational or back-office workflows
• Experience supporting a desktop-to-web migration
• Background in, or genuine curiosity about, the gaming and casino industry