Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.
Discover what your 25,000 future colleagues already know:
Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.
Job Responsibilities
This position is responsible for leading other Clinical Data Associates (CDA) in all data management activities, providing support and may function as a backup for the Project Data Manager (PDM) on a study as required for global clinical trials.
• Maintains awareness of the pertinent elements of contract and scope of work for assigned project(s) and communicates status updates to the Project Manager (PM) and/or Biometrics Project Manager (BPM) as necessary.
• Reviews and adheres to the requirements of study-specific DMP for assigned project(s) and updates as required.
• Creates and enters test data for User Acceptance Testing (UAT)
• Performs User Acceptance Testing (UAT) for data entry screens, edits and data review listings, all different roles used in the study and Targeted Source Data Verification (SDV) configuration and matrices.
• Receives and enters lab normal ranges.
• Completes and submits Clinical Database Management System (CDMS)-specific access forms and/or spreadsheets.
• Performs reviews of discrepancy (edit check) output and validation listings based on data entered into the clinical database. Based on this review, queries or applies self-evident corrections or other global rulings permitted in cases where queries are not required, per the DVS and/or Data Management Plan (DMP) for the assigned projects. Resolves answered queries and re-queries where appropriate.
• For paper studies, takes receipt of, and reviews, Data Clarification Forms (DCFs) that have been answered by sites and where appropriate, edits the CRF database accordingly.
• For paper studies, performs internal QC checks via listing output from database against CRFs and DCFs. Serves as QC Coordinator for paper studies.
• For paper studies, ensures all CRFs and DCFs received are returned for filing in the Document Control Room per the Data Tracking Guidelines for the assigned projects.
• For EDC studies, performs DM quality review and/or other internal QC checks as required per applicable Electronic Data Capture (EDC) systems.
• Participates/Leads in internal meetings.
• Attends in-process review meetings.
• Participates in internal/external audits as required.
• Files documentation in the Data Management Study File (DMSF).
• Maintains proficiency in Data Management systems and processes through regular trainings (CDA Knowledge College)
• Performs SAS mapping QC whereby discrepancies are noted on the SAS mapping test logs.
• Oversees the work of other CDAs as required. This may involve on-the-job training, review of work, as well as ensuring the quality of work performed.
• Ensures that data from external databases/datasets such as central and/or local laboratory data, electronic diary data, pharmacokinetic (PK) data, or Interactive Response Technology (IRT) are consistent with data in the clinical database. Uses the specified process to document and query any such discrepancies found with the appropriate party.
• Completes tasks within timeframe by appropriately prioritizing multiple tasks within or across projects and adapts to timeline or priority changes by reorganizing daily workload. Proactively communicates to project team and management accurate estimates on time to complete tasks, availability to take on new assignments and resourcing conflicts. Minimizes rework by following study instructions, seeking understanding of assignments prior to performing task and anticipating the effect changes may have on data when issuing and resolving queries.
• Runs data cleaning and/or status reports.
• Performs Serious Adverse Event (SAE) reconciliations.
• Liaises with other groups such as Clinical Programming (CP), Biostatistics and Clinical Operations.
• Creates ad-hoc data cleaning reports used to determine if a validated listing is required including creation of the specification for the validated listing (updates DVS with the listing requirements).
• Perform post-migration testing on screens, edit checks, matrices and role changes as required.
• Participates in customer and third party meetings distributing relevant information in advance, ensures minutes are promptly and accurately distributed to internal team for review and subsequent edits are applied in order to maintain established currency for sponsor distribution.
• Reviews database design specifications (including configuration, data structures, annotated CRFs).
• Designs and/or reviews CRF/eCRF including eCRF visit structure co-coordinating with team members responsible for the associated database design.
• Provides input into the Data Validation Specification (DVS) including creation of edit checks for assigned forms including any post-production updates to the DVS and listings under guidance.
• Provides support to the PDM on a study as required. May involve soliciting support from and coordinating with other CDAs, taking full responsibility for an aspect of the study delivery, or producing study metrics reports. PDM’s back up for specific activities (including attend sponsor’s meetings to provide updates).
• Creation of Discoverer, BOXI, J-Review Reports
• Creates, updates and reviews study-specific documents such as CRF/eCRF DMP, data import/export agreements, CRF/eCRF Completion Guidelines.
• Fills-in the Data Transfer Request Form required for delivering the data to sponsor or vendor.
• Reviews queries and self-evident corrections proposed by less experienced DM staff.
• Understands the coding process
• Understands the purpose of interim, dry run, data cut
• Trains and mentors DM staff providing timely feedback to trainee and management as appropriate.
• Trains project team in project specific requirements.
• Provides EDC training to internal and external team members via Teleconference.
• Serves as a platform or process-specific Subject Matter Expert (SME).
• Performs QC of DMSF after QuickStart® Camp (QSC) and ongoing during the study conduct.
• May be required to participate in client, internal or agency audits and inspections.
• May represent the department at business development related meetings.
• BA/BS degree in the biological sciences or related disciplines in the natural science/health care field.
• 5+ years of experience with Clinical Data Management practices and relational database management software systems preferred.
• Must have experience of working on study build, study conduct (Lead conduct activities as POC) and closeout all activities.
• Strong communication, project management and stakeholder management skills.
• Rave systems experience mandatory. Knowledge of clinical data, and ICH/Good Clinical Practices. Knowledge of medical terminology preferred.
• Therapeutic Area experience (Preferred) Oncology & CVRM (Cardiovascular, Renal, Metabolism)
• Proficiency in navigating MS Windows, as well as use of MS Word, Excel, and email applications. Excellent speed and accuracy of keyboard skills.
• Work experience in clinical research, drug development, data management, or other healthcare environment preferred.
• Familiarity with medical terminology
• Excellent communication, presentation, interpersonal skills, both written and spoken, with an ability to inform, influence, convince, and persuade
• Good organizational, planning, and time management skills preferred. Ability to multitask under tight deadlines while providing attention to detail. Ability to be flexible and adapt to change. Ability to work independently as well as part of a multi-disciplinary team.
• Ability to perform a leadership functions in DM including effective mentoring skills, and the ability to deal effectively with sponsors and internal customers.
• Responsible for performing activities that are in compliance with applicable Corporate Business Practices, Standard Operating Procedures and Working Instructions and performing other duties as assigned by management. Minimal travel may be required (up to 25%).
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
Additional Information
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
