Quality Assurance Engineer II

Job: Quality Assurance Engineer II

Location: Chennai/Bangalore (Hybrid - 3 days in Office/week)

Job Summary:
Contribute to high-quality software delivery by executing functional, end-to-end, and automation tests for Salesforce and Agentforce platforms. Ensure robust defect documentation and collaborate closely with developers to resolve issues and optimize testing processes.

Key Responsibilities:

• Execute Salesforce functional and end-to-end testing to validate business requirements and user experience.
• Perform Agentforce testing, ensuring platform reliability and compliance with acceptance criteria.
• Develop and maintain test automation scripts to streamline regression and integration testing.
• Document defects and test outcomes, proactively escalating issues and participating in retrospectives.

Required Skills and Competencies:

• Automated Testing Frameworks (Capable)
• Test Automation (Capable)
• Requirements Analysis (Capable)
• Problem Solving (Capable)
• Collaboration (Capable)
• Adaptability, Artificial Intelligence, Learning to Learn (Pearson Power Skills)

Qualifications (Education & Experience):

• Experience in software quality assurance, preferably with Salesforce and Agentforce platforms.
• Familiarity with test automation tools and scripting.
• Strong documentation and communication skills.

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