Senior Event Analyst, Third Party Risk Management (TPRM)

This role is on a hybrid schedule in our Charlotte office, in office a few days weekly with a couple remote days. 

The Third Party Risk Management (TPRM) Senior Event Analyst is part of the TPRM Resilience and Response team and plays a key role in the intake, interpretation, analysis, and coordination of third-party cybersecurity and operational events. This role helps assess cyber breaches and security incidents involving Ally’s third parties by reviewing event details, understanding the nature and scope of the issue, evaluating potential Ally impact, and helping determine the appropriate risk response. The role works closely with Ally’s Information Protection Risk Management, Relationship Owners, Business Line Risk, Fraud, Cyber Compliance, Legal, Contracting, and Privacy teams to support timely assessment, escalation, stakeholder communication, and representation of Third Party Risk Management perspectives across the enterprise.

A primary focus of the role is evaluating third-party cyber event information to identify what happened, which products, services, data, systems, or business processes may be affected, and whether the event creates operational, regulatory, privacy, reputational, or customer impact to Ally. The Senior Event Analyst helps translate technical cyber incident details into business and risk context, supports effective challenge of vendor responses and internal impact assessments, and helps identify themes, control gaps, process improvements, and potential issues requiring escalation or issue management. Candidates with experience in third-party risk, cybersecurity, operational risk, incident response, threat intelligence, information security, or related control functions are encouraged to apply. Familiarity with financial services regulatory expectations, cybersecurity frameworks, incident response practices, and risk analysis methods will help the candidate succeed in this role.

This role participates in daily event triage to support rapid fact-gathering, cyber impact analysis, risk-based escalation, and accurate documentation of key decisions, open questions, vendor commitments, and follow-up actions. It is well suited for someone who is organized, collaborative, comfortable interpreting cyber incident information, and able to work across multiple stakeholders in a fast-moving environment. Strong note-taking, writing, analysis, critical thinking, and presentation skills are important to success in the role.

Additional responsibilities include supporting procedures, reporting, tooling, engagement tracking, and program documentation that help the broader resilience and response function operate effectively and continue to mature over time.

•       Support end-to-end management of third-party cyber events, including intake, escalation, impact analysis, vendor engagement, and closure activities.
•       Participate in cybersecurity incident response activities as a risk and coordination partner.
•        Help coordinate post-event reviews to identify issues, gaps, trends, and opportunities for improvement.
•        Support remediation planning and follow-up activities for identified issues and process improvements.
•        Provide occasional on-call support, as needed, for significant incident response activities.

Stakeholder Engagement & Communication

•  Build and maintain strong working relationships with internal stakeholders to support event coordination and follow-up activities.
• Help prepare clear, timely communications for leadership and stakeholders throughout the event lifecycle.
• Partner with cybersecurity, risk, and business teams to support effective and well-coordinated event response.
• Support external engagement routines and stakeholder reporting tied to event management activities.

Process Improvement

• Serve as a second-line challenge partner and support issue identification, escalation, and follow-up where appropriate.
• Help document, standardize, and enhance processes within established organizational frameworks and procedures.
• Support document retention and recordkeeping activities to maintain accurate, audit-ready records.
• Assist the Third Party Risk Management program in audit and regulatory exam preparation, as needed.

Resilience and Response Program Support

• Support the design, coordination, and execution of training exercises for third-party response activities.
• Help build and enhance reporting and analytical capabilities that support data-informed decisions.
• Provide broad support to the Third Party Risk Management team and contribute risk and cybersecurity perspective where needed.
•  Assist with additional Third Party Resilience and Response activities as priorities evolve.

Reporting & Metrics

•  Develop and deliver regular and ad hoc reporting to support team priorities and management insights.
•  Help establish and maintain metrics that support program objectives and ongoing performance monitoring.
•  Support executive reporting, event analytics, and presentation materials.

Minimum Qualifications

• 3+ years of experience
• High school Diploma or GED equivalent

Preferred Qualifications

• 3+ years of experience in cybersecurity, information security, incident response, or a related field.

• BS/BA degree in Cybersecurity, Information Systems, or a related field preferred.
• Working knowledge of cybersecurity controls, incident response, or related technology control environments
• Security+, CISSP, CISM, CISA, or similar certifications are a plus, but not required
• Background in incident management, or cyber incident management ,related program support is beneficial
• Experience managing third-party and supply chain cyber incidents; strong problem-solving and decision-making skills

• Familiarity with frameworks such as NIST, FFIEC, or other relevant industry guidance is preferred

  Experience with tools such as ServiceNow, Excel, PowerPoint, Power BI, or similar reporting platforms is helpful

• Familiarity with third-party risk and cybersecurity laws, regulations, or oversight expectations is preferred

• Ability to self-prioritize tasks, work collaboratively, and support multiple assignments in a fast-paced environment.

• Strong organizational skills with the ability to manage competing priorities in a fast-paced and high pressure environment

• Personal integrity with the ability to handle confidential and sensitive matters professionally and with the appropriate level of judgement and maturity.

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.