Blink is a security automation copilot that generates automated workflows to handle repetitive tasks or enforce security policies – simply by typing a prompt.
Join our fast growing team, and help put the power of automation in the hands of every security professional.
About this Role
Customer Success Engineers at Blinkops serve as the trusted technical advisors for our customers being a critical intersection of technical expertise and a focus on customer value. They create value, offer advice, and grow accounts. A Customer Success Engineer must lead technical discussions with Dev Ops , SRE and Sec Ops. The goal is to help our customers to become successful and enthusiastic champions.
The main responsibility of a success engineer is to provide answers, share standard methodologies, onboard and solve technical issues that our customers are facing. Success Engineers also spend time improving documentation, building scalable resources and finding ways to more effectively and when possible proactively resolve customer questions. All of which in partnership with our internal Sales, Marketing, Field Engineering and Product Management.
If you are passionate about customer success, have a strong technical background in security, and thrive in a fast-paced startup environment, we’d love to hear from you
The impact you will have
Musts:
Nice to have
Additional Information:
The annual base salary range for this position is $100,000 — $170,000 USD + Variable Compensation (where applicable)
Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level.