Business Support Specialist - Operations/Compliance

General Purpose

 

Under general supervision, perform a variety of business support activities for the location being supported, typically of an administrative nature. Duties may include preparing, editing, or distributing correspondence; tracking, filing, collecting, summarizing, or organizing information; performing data entry and processing of information; running or producing reports; assisting with basic accounting or bookkeeping activities, including route settlement; assisting with records retention; and completing special projects. Respond to the needs of internal and/or external customer requests or questions. Will provide backup support to other administrative positions. Assist with Various HR Duties and New Hire Orientation.

 

Job Duties and Responsibilities

• Assist department and/or office staff, performing any combination of clerical duties filing, sorting, receiving, classifying, reconciling and summarizing documents and information
• Schedule and organize onsite, off-site, or virtual meetings; prepare materials for meetings
• Assist or perform basic accounting or bookkeeping activities, including route settlement
• Track, file, collect, summarize, or organize information
• Maintain various records, spreadsheets, logs, etc.
• Use software applications and other standard office equipment for recording, storing, retrieving, and compiling information
• Compile and generate regular and special reports using established formats and procedures
• This role supports multiple functions within the operations. 
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Qualifications

Education and Experience

• High school diploma or equivalent
• 1 to 3 years’ office, administrative, or related experience
• Certification and/or License – may be required during course of employment

Knowledge, Skills, and Abilities

• Proficiency and skill with Microsoft Office Suite and company computer systems
• Prefer proficiency with Microsoft Copilot and/or other Ai tools
• Prefer knowledge/experience of DOT/FMCSA regulations
• Prefer knowledge/experience in Human Resources
• Able to work with accuracy and attention to detail
• Able to communicate clearly and effectively, both verbally and in writing
• Able to interact positively and work effectively with others (interpersonal skills)
• Able to anticipate and recommend needed changes
• Able to independently gather data, compile information, and prepare reports
• Able to take initiative in performing job and seek increased responsibilities
• Able to multi-task and problem solve
• Able to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills)
• Able to perform tasks and duties without constant supervision
• Must be able to read, write and speak English

EEO/AA/Female/Minority/Disabled/Veteran