Senior OS Software Engineer, Field Engagement & Analytics

Summary

How are Apple devices used and how can they be improved? What kinds of problems do our
users experience? These are the kinds of questions the SWE Data Analytics org is built to
answer. We are looking for a Senior Software Engineer to join us in developing our OS data
collection services. The ideal candidate will be someone experienced in developing embedded
systems software with an interest in data collection techniques.

SWE Data Analytics collects, stores, and analyzes diagnostics and usage data from Apple
devices across the world, with user privacy at the core of everything we do. Our data generates
insights that inform product strategies across all of software and hardware development, and
directly impacts the quality and reliability of Apple products. The on-device software that
powers this data pipeline will ultimately live on millions of devices worldwide, playing a critical
role in helping Apple improve, create, and deliver the products that consistently delight our
users.

Description

As a Senior Software Engineer on the Device Diagnostics Data team, you will take ownership of
the tools, daemons, and frameworks that make up the foundation of our data pipeline. You will
develop and ship software for all Apple platforms (macOS, iOS, tvOS, watchOS, and visionOS)
and collaborate closely with teams across Apple to drive technical decisions that will shape our
data collection strategy.

Preferred Qualifications

Experience in designing and building OS level software with its concomitant constraints and requirements
Experience with telemetry, analytics, or observability systems
Experience with performance optimization under constrained environments (memory, CPU, battery, network)
Highly professional, with the ability to deliver solid work on tight schedules
Proven ability to ramp up quickly in new environments, self-direct, and deliver meaningful contributions with minimal onboarding time
Strong object-oriented and systems software design skills
Demonstrated ability to mentor junior engineers and provide technical leadership

Minimum Qualifications

B.S. in Computer Science or equivalent experience
5 years experience in software development
Understanding of operating systems fundamentals including process management, memory management, inter-process communication, concurrent programming, and synchronization primitives
Understanding of privacy-preserving data collection techniques and security best practices
Expert level experience with one of the following languages and related development tools: C++, Objective-C, Swift
Excellent communication skills and ability to collaborate effectively across multiple business and technical teams
Excellent problem solving, critical thinking, and interpersonal skills
Familiarity with Gen AI coding tools and a demonstrated ability to use them for design, code generation, and debugging