Solutions Engineer- Electrical Specialist

Stratus is the leading cloud-based platform for MEP contractors, focused on revolutionizing the construction industry. The Solutions Engineer - Electrical Specialist is responsible for onboarding, implementation, and technical deployment for new electrical contractor customers, ensuring successful go-live through configuration, training, and collaboration.

Responsibilities:

• Lead the full onboarding lifecycle: environment setup, configuration, data ingestion, permissions, integrations, and workflow design
• Run implementation project plans including discovery, milestones, customer training, and go-live readiness
• Deliver engaging onboarding sessions tailored to electrical contractor stakeholders - including field crews, prefab shops, VDC teams, project managers, and estimators
• Troubleshoot configuration issues, work closely with engineering when needed, and translate technical concepts for end users
• Validate alignment between delivered workflows and the pre-sales plan
• Apply firsthand knowledge of electrical contracting workflows to configure Stratus in ways that reflect how electrical teams actually work
• Partner with CSMs on post-go-live handoff and ensure customers ramp quickly
• Provide product feedback based on customer onboarding issues, gaps, and patterns - with a particular focus on the electrical segment
• Collaborate with Success Strategists to improve handoff documentation and repeatable implementation playbooks for electrical customers

Requirements:

• Deep knowledge of the electrical trade required - including electrical design, prefab, and shop operations
• 2–5 years of experience in MEP subcontracting or VDC/BIM coordination at an electrical or MEP contractor
• Strong project management and customer-facing communication skills - comfortable presenting to both field crews and leadership
• Ability to solve ambiguous technical problems with minimal guidance
• Familiarity with Revit, BIM/VDC, or similar modeling tools a strong plus
• Experience with Stratus or similar construction technology platforms
• Background in solutions engineering, technical onboarding, or implementation consulting
• Experience implementing enterprise SaaS with field-heavy or trade contractor customers