Senior AI Engineer - AI Services Platform

Maven is seeking a Senior AI Engineer to build the foundational AI Services Platform that powers Zoom's intelligent capabilities. The role involves designing and implementing core AI infrastructure and collaborating with various teams to enhance AI services across the Zoom ecosystem.

Responsibilities:

• Design and implement the AI Services Platform architecture, including core infrastructure for context intelligence, agent orchestration, and RAG pipelines
• Develop a distributed systems infrastructure for high-throughput, low-latency AI service orchestration across multi-region deployments
• Build observability, monitoring, and safety systems to ensure reliable, predictable AI service behavior at scale
• Create evaluation and benchmarking frameworks for assessing AI service quality, latency, accuracy, and cost efficiency
• Collaborate with product and infrastructure teams to define APIs, service contracts, and integration patterns for AI Services adoption
• Stay current with advances in LLMs, embeddings / vector databases, and AI infrastructure to continuously improve platform capabilities