Software Engineer - Customer Success

Feedzai is a company focused on building a safer financial ecosystem through advanced technology. They are seeking a Professional Software Engineer in the Customer Success Department to serve as a technical consultant, ensuring that solutions meet clients' unique needs and guiding them through complex integration challenges.

Responsibilities:

• Consult with clients to define technical requirements and architectural approaches for custom integrations
• Develop high-quality, testable Java code for custom extensions and complex integrations when standard configurations do not meet specific client needs
• Diagnose complex performance and integration challenges, providing expert guidance and code-level solutions to ensure system stability
• Act as a strategic bridge between client business goals and technical execution, translating needs into efficient, scalable software solutions
• Contribute to and advocate for engineering best practices, ensuring that custom work remains maintainable and aligned with the core product roadmap
• Mentor, coach, and inspire other team members, helping foster best practices in software development and technical consulting
• Work with Agile principles to regularly deliver quality products
• Provide Second Tier support for live clients

Requirements:

• A Bachelor of Science and/or a Master of Science in Computer Science, a degree in a comparable field, or equivalent work experience
• 3 years of work experience in Java software development
• Thread and JVM Memory Management in high-performance systems
• Client engagement experience and ability to act as a consultant to our clients
• Excellent English communication skills, both verbal and written
• Experience with Zookeeper
• Experience with RabbitMQ
• Experience with Cassandra
• Experience with Ansible
• Experience with Docker
• Experience with databases