Lead Business Analyst - Content Management System, Sitecore

Dentsu is a global marketing and advertising company, and they are seeking a Lead CMS Business Analyst to help shape exceptional digital experiences. In this role, you will partner with clients and stakeholders to translate business needs into actionable requirements, guiding projects from discovery through delivery.

Responsibilities:

• Partner with clients and stakeholders to understand business goals, challenges, and opportunities
• Lead discovery workshops and requirements-gathering sessions
• Translate business needs into clear functional and technical requirements
• Serve as a subject matter expert on enterprise CMS implementations, including Sitecore
• Collaborate with product owners, designers, architects, and developers to define solution approaches
• Create process flows, user stories, documentation, and other artifacts that support delivery
• Participate in and lead Agile ceremonies, including backlog refinement, sprint planning, and demos
• Facilitate roadmap discussions and prioritization sessions with client stakeholders
• Support change management processes and project planning activities
• Develop training materials and facilitate client training sessions
• Mentor and support other business analysts and team members
• Build strong client relationships and help ensure successful project outcomes

Requirements:

• Experience working in a client-facing business analysis, product, or consulting role
• Experience supporting enterprise websites and CMS platforms such as Sitecore
• Strong ability to gather, analyze, and document business, functional, and non-functional requirements
• Experience translating business needs into solutions that technical teams can successfully deliver
• Knowledge of content modeling, data modeling, or information architecture concepts
• Experience working in Agile environments
• Strong organizational, facilitation, and stakeholder management skills
• Excellent written and verbal communication skills
• Experience using tools such as Jira, Confluence, or similar platforms
• Ability to collaborate effectively across teams, disciplines, and time zones