Network Engineer III - Avaya Voice Security Specialist

Texas Health Resources is seeking a Network Engineer III specializing in Avaya Voice Security. The role involves designing and managing network infrastructure, providing incident management support, and mentoring less experienced staff while ensuring compliance with industry standards.

Responsibilities:

• Design networks for datacenters, clinics, hospitals and corporate needs based upon industry standards for performance, reliability and security
• Provide network incident management support at all THR facilities to meet defined service level agreements and retain customer satisfaction
• Troubleshoot and escalate to appropriate resources
• Provide support for defined network change management service offerings at all THR facilities
• Provide network support for internal and PMO managed projects at all THR facilities
• Assist with the selection of network-telecom hardware types, software levels and standard operating procedures across all supported platforms
• Update network topology documentation based on industry best practices
• Proactively identify, analyze, troubleshoot, and diagnose network issues
• Stay Current on THR required Training
• Mentor Network and Telecom Engineers
• Assist with daily operations support of THR LAN, WAN, Security, Voice and WLAN at THR hospital campuses, clinics and corporate locations
• Implements and enforces network security controls and disaster recovery procedures
• Responsible for the design, transformation, architecture of the THR network infrastructure (including IP and VOIP) and for administering network solutions that adhere to THR standards, policies, and industry best-practices
• The engineer will be responsible for developing and testing new network solutions in a lab environment when previous design does not exist
• Responsible for establishing and maintaining documentation regarding THR Network Engineering architecture and standards
• Responsible for network infrastructure at THR hospital campuses, clinics and corporate locations
• Participate in the on-call rotation and be responsive when called or paged
• Troubleshoot assigned network incidents and problems within defined target time lines based on severity, supporting services at THR hospital campuses, clinics and corporate locations
• Escalate to other ITS teams and service support vendors as needed
• Escalation point for less experienced staff and vendors
• Assist as network engineering resource and attend meetings for projects assigned
• Complete all ITSM documentation as required
• Complete assigned tasks on time and within budget
• Participates in the evaluation, selection, development, and integration of new network systems and applications

Requirements:

• Bachelor's Degree in Computer Science, Information Technology, Business, or related field OR 4 Years relevant experience in lieu of a degree (Required)
• 4 Years Network Administrator, Network Operations, VoIP or related experience (Required)
• Must pass Security Clearance
• Voice Security experience (Highly Preferred)
• Tier II, Tier III Avaya experience (Highly Preferred)
• 15 plus years Avaya experience a plus
• Must be highly experienced in Sigma Scripts (Highly Preferred)
• Previous Linux experience (Highly Preferred)
• Previous VM ware experience (Highly Preferred)
• CCNP/CCDP - Cisco Certified Network/Design Professional (Preferred)
• CCNA, Network+, Security+, Palo Alto, VoIP (Preferred)
• Avaya certification (Highly Preferred)