Director – Procurement AI Solutions, Platforms & Transformation

Key Responsibilities 

Procurement Platform AI Integration 

• Test and deploy AI functionality within Coupa, Cirtuo / CCS, Source-to-Contract platforms, Procurement analytics platforms, and data products and reporting solutions. 
• Ensure AI capabilities integrate effectively with existing procurement processes. 

Solution Delivery 

• Lead implementation of Procurement AI use cases. 
• Manage pilot-to-production lifecycle. 
• Coordinate deployment activities across stakeholders. 
• Define implementation of roadmaps. 

Workflow Transformation 

• Redesign procurement processes leveraging AI capabilities. 
• Identify automation and augmentation opportunities. 
• Design human-in-the-loop controls. 
• Optimise Procurement user experience. 

Business Partnering 

• Collaborate directly with procurement category teams, sourcing teams, contracting teams, supplier management teams, and leadership. 
• Translate business needs into AI solution requirements. 
• Maintain a prioritised implementation backlog. 

IT Partnership & Architecture 

• Partner with enterprise IT teams. 
• Support solution architecture design. 
• Define integration requirements. 
• Coordinate deployment and support models. 
• Align with enterprise technology strategies. 

Value Realization & Benefits Tracking 

• Define expected business outcomes. 
• Track adoption, efficiency gains, and savings. 
• Measure value delivered by AI solutions. 
• Build business cases for investment decisions. 

Change Management & Adoption 

• Develop rollout and communication plans. 
• Drive user engagement and adoption campaigns. 
• Support training and onboarding activities. 
• Build AI champions within Procurement. 

Required Skills 

• AI solution delivery skills, including pilot-to-production management, implementation planning, backlog ownership, and deployment coordination. Strong understanding of procurement platforms and workflows, including Source-to-Contract, Procure-to-Pay, supplier management, category strategy, analytics, and reporting environments. 
• Platform integration and architecture awareness, with the ability to define requirements for data flows, APIs, workflow automation, access controls, and support models. 
• Business transformation capability, including process redesign, operating model impact assessment, change planning, and human-in-the-loop control design. 
• Product and service management skills, including roadmap creation, prioritisation, adoption tracking, user feedback loops, and continuous improvement. 
• Value realization and benefits management skills, including business case development, productivity measurement, adoption metrics, savings tracking, and benefits reporting. 
• Strong stakeholder management skills to align Procurement, IT, Data, Legal, Compliance, category teams, sourcing teams, contracting teams, and leadership. 
• Ability to translate business needs into clear AI solution requirements, acceptance criteria, rollout plans, and scalable implementation approaches.