At La Fosse, we're more than a recruitment and talent solutions business. We're an employee-owned company on a mission to create a world where talent is recognised regardless of background.
We're looking for an Office & Reception Coordinator to become the face of our London office and help create an exceptional experience for everyone who walks through our doors.
This is much more than a traditional reception role. You'll be at the centre of our workplace, ensuring colleagues, clients and candidates feel welcomed from the moment they arrive, while also taking ownership of the day-to-day running of the office. From keeping our workspace looking its best to solving practical problems and supporting company events, you'll play a key role in creating an environment where people can do their best work.
We're looking for someone who enjoys variety, takes pride in the details, and is happiest when making life easier for others.
Requirements
The Opportunity
As our Office & Reception Coordinator, you'll be the first person people meet and one of the people they rely on most throughout the day. Whether you're welcoming visitors, setting up meeting rooms, coordinating contractors or spotting improvements to the office before anyone else notices them, you'll take real ownership of the workplace experience.
No two days are the same. You'll balance front-of-house responsibilities with facilities coordination, administration and event support, working closely with our Office Experience Manager to ensure everything runs smoothly behind the scenes.
What You'll Be Doing
• Providing a warm, professional welcome to clients, candidates and colleagues, creating an outstanding first impression.
• Managing reception, meeting rooms and shared spaces, ensuring they're always organised, well-stocked and presentation-ready.
• Coordinating meeting room bookings, catering and AV set-up for internal and external meetings.
• Managing incoming calls, post, deliveries and visitor enquiries efficiently and professionally.
• Supporting colleagues with day-to-day administrative tasks, including access passes, expenses and general office requests.
• Helping to deliver company events, including our weekly Friday meetings, ensuring everything runs seamlessly.
Alongside reception responsibilities, you'll also:
• Take ownership of day-to-day facilities issues, identifying problems quickly and seeing them through to resolution.
• Work with building management, contractors and cleaning teams to maintain a safe, welcoming and high-quality office environment.
• Monitor and replenish office supplies, refreshments and stationery.
• Support the set-up of workstations and equipment for new starters.
• Assist with health and safety activities, including acting as a Fire Marshal and supporting office compliance.
• Continually look for ways to improve the workplace experience for colleagues and visitors.
Who We're Looking For
You don't need to have held this exact job before. What matters most is your attitude, approach and ability to create an exceptional experience for others.
You'll likely bring:
• Experience in a reception, front-of-house, workplace, hospitality or office support role.
• A naturally warm, approachable and professional communication style.
• Strong organisational skills and the ability to manage multiple priorities at once.
• A proactive mindset, taking ownership and spotting what needs doing before being asked.
• Confidence solving practical problems and coordinating solutions with internal teams or external suppliers.
• High attention to detail and pride in maintaining exceptionally high standards.
• Good working knowledge of Microsoft Office, particularly Outlook, with the confidence to learn new systems quickly.
• Flexibility and a willingness to get stuck in wherever support is needed.
Most importantly, you'll be someone who believes no task is too small if it helps create a better experience for someone else. You'll take genuine pride in your work, think beyond simply completing tasks, and constantly look for ways to improve how our office operates.
Benefits
Why Join La Fosse?
At La Fosse, you'll join an employee-owned business where everyone has a stake in our success and where creating a brilliant employee experience is genuinely valued.
Alongside a supportive, collaborative culture, you'll benefit from:
• Early finishes every Friday.
• Free gym membership.
• Weekly massages and hypnotherapy sessions.
• The opportunity to work for one of the UK's Best Large Companies to Work For.
• A welcoming, inclusive and people-first culture from day one.
• A wide range of additional benefits and wellbeing support throughout your contract.
This is a fantastic opportunity for someone who enjoys being at the heart of a busy office, loves creating positive experiences and wants to make a visible impact every single day.
If you're a people-first problem solver who takes pride in creating welcoming, well-run workplaces, we'd love to hear from you.
