Small Engine Repair Associate

SUMMARY

The Small Engine Repair Associate is responsible for the overall operation and success of the small engine/ lawnmower repair department. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Diagnose, adjust, repair or overhaul small engines used in lawnmowers, chainsaws, and related equipment
• Able to drive ¾ ton truck and 16’ trailer on a regular basis
• Pick up and drop off of customers equipment in a neat and professional manner
• Work within company programs, policies and procedures
• Promote and support established programs
• Communicate with and receive product from approved vendors
• Operate a forklift
• Follows safety policies and procedures; is a safety role model
• Other duties assigned
• During slow or off-season technician will be asked to work in one of our ACE Hardware retail locations. This would be temporary if at all and determined by work load

KEY ATTRIBUTES

• Small engine and riding mower repair knowledge
• New mower setup/PDI and warranty repair knowledge
• Computer knowledge, with focus on online parts lookup and warranty submission 
• Ability to communicate well with manufacturer technical support helplines
• Problem solving skills
• Passion for what they do
• Self-motivated
• Ability to prioritize and multi-task
• Detail oriented
• Ability to work in a fast paced environment with limited supervision

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED);
• One to three months related experience and/or training;
• Or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
• Ability to write warranty claims and service tickets. 
• Ability to effectively present information and respond to questions from managers, customers, and the general public.

MATHEMATICAL SKILLS

• Basic math concepts such as addition, subtraction, division, multiplication.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid Driver’s License

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Uniform per store policy
• Basic power and hand tools
• Sharpening Tools

PHYSICAL DEMANDS 

       Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Stoop
• Kneel
• Crouch
• Lift and/or move up to 50 pounds

       Frequently (Between 1/3 to 2/3 of the time)

• Overhead lifting
• Climb
• Balance
• Communicate with associates and customers
• Occasionally (Less than 1/3 of the time)
• Sit
• Crawl
• Smell
• Lift and/or move up to 100 pounds 

Vision

• Close
• Distance
• Peripheral
• Depth perception
• Ability to adjust focus
• Ability to distinguish colors 

WORK ENVIRONMENT 

       Frequently

• Exposure to moving mechanical parts

Occasionally

• Exposure to wet and/or humid conditions
• Risk of electrical shock
• Chemicals while cleaning

Noise Level

• Moderate to High depending on equipment being used

PAY RANGE (depends on industry experience)

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.                                                     

**Position requirements may vary by store location