Clinical Assistant Managers advocate for and allocate available resources to promote efficient, effective, safe and compassionate nursing care based on current standards of practice while promoting shared decision-making and professional autonomy. This role encompasses assisting with the management of personnel, budget, strategic planning and regulatory standards as well as the overall care delivery system on the unit.
Administrative Leadership in Collaboration with Clinical Manager:
• Assists in development of PI Plan initiatives in collaboration with Clinical Manager to improve outcomes.
• Demonstrates knowledge of job standards and key requirements for each staff position in assigned areas of responsibility, holding subordinates accountable for the responsibilities inherent to their positions.
• Provides feedback/counseling, and assists with discipline to assigned staff as appropriate.
• Provides assigned staff with performance evaluations as defined by HR.
• Supports peer review systems, and implements as feasible with mechanisms in place for staff input into their own evaluations.
• Provides structure and opportunity for staff nurses to establish and accomplish their goals.
• Participates in regular leadership and staff meetings.
• Creates an atmosphere that encourages staff participation in nursing and hospital based activities.
• Ensures staff maintains/achieves necessary competencies for their job functions.
• Supports professionalism through ethical conduct, appearance, positive communication, attendance and holding self accountable for same standards set for staff.
• Participates in councils, task forces, and special projects as assigned or requested and provides opportunities for staff.
• Collaborates with Clinical Manager to ensure that patient satisfaction targets are achieved and maintained.
• Completes an annual report which includes accomplishments, evaluation of objectives, future objectives and other information as required/requested.
• Involved directly with LEAN initiatives and acts as a liaison and resource between hospital initiatives and staff to obtain objectives.
Operations in Collaboration with Clinical Manager:
• Ensures personnel work hours best meet the needs of the unit.
• Participates in the development and implementation of models of patient care delivery which maximize resources and productivity with respect for individual rights, preferences, ethnicity, culture and diversity.
• Ensures safe and therapeutic environment is maintained for patients, personnel, physicians, and visitors.
• Assists in filling staff vacancies in a timely manner, updates personal data system.
• Serves as advocate for patients and families.
• Ensures the nursing process is utilized in care delivery.
• Ensures new hires, float, and agency personnel receive appropriate and timely orientation, with processes documented per policy.
• Evaluates and provides input to Manager on the effectiveness of unit operations, quality and appropriateness of care.
• Participates in performance improvement activities for assigned areas of responsibility. Assists staff and physicians in obtaining data; collaborates in using data to meet expectations, correct variances, and simplify work processes. Disseminates and discusses data outcomes with staff and physicians.
• Informs Manager, Director and/or risk manager of serious or potentially serious patient/visitor problems and issues as soon as they are identified.
• Coordinates nursing care with other healthcare disciplines, and assists in integrating services across the continuum of health care.
• Works collaboratively with physicians, clinical manager, charge nurses and other staff to facilitate the smooth and efficient patient throughput on a daily basis.
• Collaborates with Clinical Manager in ensuring compliance with regulatory standards.
• Maintains a high level of visibility on the unit.
• Maintains time and attendance records on staff and monitors staff compliance to policy
Finance in Collaboration with Clinical Manager:
• Identifies and quantifies resources needed to support patient care activities in areas of assigned responsibility. Acts in a cost conscious manner taking into account the limitations of resources in order to maintain productivity standards.
• Balances patient needs, quality, and cost effectiveness.
• Manages and organizes work through objectives leading to goal attainment.
• Acts as a back up to charging specialist and provides support when necessary
• Assists manager with establishing and approving supply and equipment standards for department
Professional
• Maintains and seeks responsibility for self development.
• Participates in hospital Leadership programs.
• Networks with colleagues to share ideas, trends, and innovations in areas of responsibility.
• Maintains membership and association in professional nursing organizations, incorporates standards into operations to keep current with community and national practice trends.
• Shares knowledge and information with peers, other nursing leaders, and encourages changes in practice based on research and scientific principles.
• Appropriately represents nursing and/or the hospital in the community.
• Assists staff in developing professionally through pursuit of additional education, clinical ladder and certifications.
• Seeks out opportunities for and supports community service activities.
• Serves as an advocate for patient and family needs
Population Served
• Considers the special needs and behaviors of patient population served.
• Demonstrates those competencies that address the unique characteristics related to development, physical, psychosocial, mental, emotional and social needs of patients across the life span
• Addresses the needs of patients with unique cultural norms, religious preferences, language/communication barriers and/or literacy limitations.
KNOWLEDGE AND SKILLS:
Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.
EDUCATION: Graduate from an accredited School of Nursing or accredited school of X-Ray Technology. For new candidates a BSN or equivalent is required upon hire or pursuing BSN or equivalent with anticipated graduation within 6 months.
YEARS OF EXPERIENCE: Minimum of three (3) years in clinical nursing or x-ray practice. One (1) year experience in leadership or charge role.
REQUIRED SKILLS AND KNOWLEDGE: Demonstrated knowledge of nursing, healthcare, and organizational systems and strategies. Demonstrated knowledge and experience in performance improvement theory and application. Knowledge of JCAHO standards and other external organizations related to healthcare evaluation and accreditation. Experience with the methodologies and processes related to organizational financial viability. Well developed communication, facilitation, and interpersonal skills.
LICENSES & CERTIFICATIONS:
Graduate of an approved School of Nursing and Current RN licensure in the state of Ohio or Registered X-Ray Technologist in the state of Ohio. Membership in professional organizations is desirable. BSN or equivalent required, or within 6 months of position. Certification in area of specialty is required within 6 months of eligibility. BLS certification is required prior to patient contact.
