gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.
The gAE YouTube+ team is composed of Product Excellence Managers (PEMs) and Practitioner Success Managers (PSMs) responsible for practitioner engagement and insights, including enabling frontline readiness, generating actionable insights for product improvements, and influencing technical solutions to drive product priorities.
The gTech Ads Enablement team leverages user, operational and technical insights to innovate Google's Ads products into customer experiences that are so intuitive or automated that they require no support at all. Our team ensures quality, scale, and efficiency to how Google delivers its ad products.
