Security Officer I Multiple Locations Casual Rotating schedule

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

The Security Officer I reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the direction of the Security Leadership, this position is responsible for adhering to established policies and procedures to protect the hospital from theft and damage; provides protection for patients, visitors, Associates, and medical staff; investigates and quells disturbances; restrains patients upon proper direction and assistance of medical/clinical staff.

THIS IS A CASUAL POSITION MEANING THAT THE HOURS PER WEEK ARE NOT GUARANTEED.

MUST BE ABLE TO TRAVEL BETWEEN CENTRAL DUPAGE HOSPITAL, MARIANJOY REHABILITATION HOSPITAL AND OAK BROOK MEDICAL OFFICE BUILDING.

Responsibilities:

• Investigates/quells hospital incidents and disturbances to maintain patient, visitor, and employee security.

• Completes descriptive reports for supervisory personnel.
• Notifies appropriate city officials (police and fire) and prepares descriptive reports for supervisory personnel.
• Performs regular perimeter and internal patrols of the hospital buildings and grounds to assure protection of patients and property and to prevent the entry of unauthorized persons into the hospital.  These patrols are both on foot and mobile.
• Conducts investigations into incidents of hazardous conditions, reported theft, criminal activity, and any other security or safety issues as reported.
• Monitors the access control system, fire and duress alarms, and the security video system.
• Controls traffic as necessary to always assure access for emergency vehicles and access for patients and visitors accordingly.
• Controls traffic as necessary during incidents and for helicopter transports.
• Maintains security of restricted areas by checking and locking doors according to pre-set schedules or as required by special circumstances.
• Provides escorts for staff to their vehicles as requested.
• Delivers deceased bodies to the morgue and releases same to authorized persons in accordance with established policies.
• Responds to all emergency codes in accordance with department specific guidelines.
• Alerts the department Manager of any activities or deviation from departmental standards that may require disciplinary action or follow-up.
• Enforces all hospital policies and procedures as directed.
• Officers must display a competent and professional service image yet be approachable and service minded at all times.
• This image should encourage people to freely ask for assistance or convey information that may allow the officer to prevent problems or reduce exposure of the hospital to damage or loss.
• Conduct contraband searches for patient and employee safety as needed.
• Monitor individuals or situations to ensure patient and employee safety as needed.
• Oversees staff parking permit process, and monitors compliance per established policy and procedure.
• Performs other related duties as assigned.

Qualifications

Required:

• High-school diploma or GED
• Successful completion of IAHSS Basic exam within 90 days of hire
• Maintain IAHSS Basic certification
• Current Basic Life Support certification through American Heart Association within 9 months of hire
• Successful completion of Northwestern Medicine Defensive Tactics in Healthcare within 6 months of hire
• Interpersonal and communication skills necessary to interact effectively with a variety of individuals, including employees, medical staff, patients, visitors, law enforcement and other outside agencies
• Writing skills necessary to complete reports and paperwork that meets departmental standards.
• Valid driver’s license.
• Physical ability and knowledge of how to operate a motor vehicle.
• Physical Demands Requirement:  
  • Physical demands required for this role include lift/carry up to 65 pounds and a push/pull force up to 75 pounds
  • Physical ability and knowledge of how to operate a motor vehicle.
  • Physical ability to stand and walk during much of work shift patrolling hospital buildings and grounds.
  • Physical ability to respond quickly to emergency situations that may include stair climbing or other physical exertion in the protection of patients, visitors, and staff.
  • Physical ability to lift and assist with heavy objects occasionally.

Preferred:

• Experience in healthcare security, police work, or military service
• Valid FOID card
• Associate/Bachelor’s degree

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.