Administrative Assistant II

Are you a people person? Do you enjoy helping others? Can you prioritize multiple tasks while staying organized?  The Fort Worth District is looking for a motivated candidate to serve as the first point of contact with customers and visitors to the Texas Department of Transportation. Work on a variety of projects while you learn and grow within the organization. Join TxDOT and build a career as big as Texas!

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans

• Alternative and/or Flexible Work Schedules

• Paid Leave and Holidays

• Health Premiums paid at 100% for Full-Time Employees

• On-the-Job Training

• Tuition Assistance Program

• Holistic Wellness Program with Leave Incentives

• Career Development and Advancement Opportunities

• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our website at: Total Compensation Package

To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

Performs administrative office support-related work for department staff, the general public, and one or more projects and/or specialized programs. Work requires contact with middle and high-level managers and private entities. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.

Essential Duties:

• Coordinates and tracks the progress of projects and/or specialized programs and informs supervisor or other Department officials of status.
• Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant.
• Edits correspondence, reports, forms, and documents for proper format, spelling, grammar, punctuation, typographical errors, syntax, style, sentence structure, content, and clarity.
• Maintains and updates office files/records/logs and suspense systems and a wide variety of automated systems in support of personnel, finance, budgeting, inventory, contracts, purchasing, and travel information.
• Maintains calendars for department personnel to include scheduling meetings, coordinating and making appointments, and travel arrangements
• Processes receipts and invoices for payment.
• Delivers and picks up confidential or time sensitive mail/correspondence.
• Creates requisitions, blanket purchase orders, and enters receipts in PeopleSoft in support of the division or district.
• Coordinates travel services to include making travel arrangements, securing transportation and lodging services, and submitting reimbursement on the traveler’s behalf.
• Performs other job responsibilities as assigned.

Minimum Qualifications:

Education:

 High School Grad or Equivalent in general education. 

Experience: 

1 year of experience in administrative or clerical support, customer service, business operations, communications, informational, or related experience. (Experience can be satisfied by full time or prorated part time equivalent). College education and/or relevant technical training may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications

Licenses and Certifications: 

Valid driver’s license. This position requires driving a state vehicle.

Competencies:

• Applicable governmental laws, rules and regulations specific to area of responsibility for safeguarding information and information technology related systems
• Automated record-keeping methods
• Applicable computer systems and applications
• Public relations for maintaining effective working relationships with individuals and groups, both internal and externa
• Coordinating and scheduling activities/resources
• Preparing correspondence/documents using correct spelling, grammar and punctuation; proofreading and reviewing documents for clarity and consistency
• Communicating technical information effectively
• Using computers and applicable programs, applications, and systems
• Maintaining a safe working relationship
• Maintains composure when handling problems, stressful situations, continuous change or unexpected developments

Physical Requirements and Working Conditions:

• Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
• Sitting - prolonged periods of time
• Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:

Please read the Standard Conditions of Employment (TxDOT) for all positions.

• Required to work weekends and holidays.

• Required to work hours other than 8 to 5

• Required to wear personal protective equipment provided by employer and comply with all safety 
  requirements. 
• Employee may be contacted during off-duty hours to see if he or she can report to work for emergency 
  conditions. Employee will be able to report within 1 hour.  Employee may be needed during emergency operations or inclement weather to work the front desk.

Applicants selected for an interview will be required to perform a job simulation to assess computer knowledge, skills and abilities. The exercise includes inputting, organizing and performing calculations. 

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TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.

Click on the appropriate occupational category to view the MOS codes.

The Texas Department of Transportation is an Equal Opportunity Employer.

If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.

Additional Applicant Information for applicants