Seasonal Supervisor, Joppa CFC - Full Time

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Department Hourly Supervisor performs all functions related to operational job duties in addition to supervising associates in a given work area or areas as assigned.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What You Will Do

• Ensure that safe workplace behaviors are consistently taught, emphasized, and practiced.
• Assist in fostering team pride to uphold orderliness and maintain facility housekeeping standards.
• Provide hands-on direction to colleagues in the fulfillment center to ensure their contribution aligns with established levels of service, accuracy, and productivity.
• Conduct training, cross-training, and certification for colleagues across operational areas as needed. Identify training gaps and collaborate with managers to address them through retraining.
• Support the development of hourly colleagues and actively promote the growth of high-performing team members.
• Offer guidance on daily operations to ensure seamless coordination between different areas, maintain cleanliness and organization, and prioritize personal safety.
• Prioritize open and continuous communication, ensuring all team members are well-informed. Conduct daily team meetings to facilitate communication.
• Acknowledge and celebrate individual and team achievements through positive reinforcement. Encourage colleagues to contribute suggestions for process and culture improvement, and advocate for their implementation.
• Demonstrate strong reliability and dependability.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. 
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Leadership: Ability to provide effective guidance and supervision to associates while fostering a positive team environment.

Communication: Strong verbal and written communication skills to ensure clear instructions, facilitate teamwork, and maintain open dialogue with team members.

Training and Development: Capacity to conduct training sessions, cross-train colleagues, and support the ongoing development of team members.

Organization and Time Management: Skill in coordinating daily operations, maintaining cleanliness and organization, and prioritizing tasks to meet productivity standards.

Problem-solving: Ability to identify issues, analyze situations, and implement effective solutions to improve operational efficiency.

Technology Proficiency: Proficiency in using computers and handheld technology to access instructional documents, track productivity, and communicate with team members.

Self-motivation: Resourceful self-starter who can work independently and take initiative to address challenges as they arise.

Who You Are

• Candidates with a High School Diploma or equivalent are encouraged to apply.
• Must be able to:
  • Understand and communicate effectively with customers, co-workers, and supervisors
  • Read and understand employment policies and safety rules/procedures in English
• Able to work a flexible schedule including days, evenings, weekends, and holidays based on department and company needs. 

Essential Physical Requirements You Will Perform

• This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking.
• May occasionally involve stooping, kneeling, or crouching. 
• May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time. 
• Involves manual dexterity for using keyboard, mouse, and other office equipment. 
• May involve moving or lifting items under 10lbs.

Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement:

Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. 

Some additional benefits we offer include: 

• Merchandise discounts 
• Performance-based incentives 
• Annual merit review 
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

 

 

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 

 

 

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