Director of Project Management

Whitlock Consulting Group (WCG) is a consulting firm focused on the utility and municipal sectors, guiding mid-sized utilities through significant technology investments. The Director of Project Management will lead the delivery for WCG Delivery, managing complex software implementations and establishing project standards and methodologies.

Responsibilities:

• Serve as project manager on key implementation projects (approximately 60–80 hours per month), partnering with vendor and client-side project managers to ensure successful delivery
• Define and document WCG Delivery’s project standards, delivery methodology, and PMO framework — the playbook that future projects and WCG project managers will follow
• Act as the bridge between software developers, the delivery team, and the client, translating between technical and delivery needs and keeping all parties aligned
• Manage scope, timelines, budgets, resources, and risk across engagements, holding both internal teams and vendor partners accountable in a constructive, relationship-centered way
• Build and maintain strong stakeholder relationships across clients, vendor partners, and internal teams — the foundation of successful delivery
• Provide executive-level project reporting, facilitating steering committee meetings and communicating project status, risks, and recommendations
• Mentor and train other project managers, raising the bar for delivery quality across the practice
• All other duties as assigned

Requirements:

• Substantial project management experience leading complex software implementations, ideally gained with a software vendor or systems implementor
• Proven ability to manage scope and expectations with demanding clients — finding ways forward without creating adversarial dynamics
• Strong command of the mechanics of project management: planning, resourcing, budgeting, and timeline management
• Experience using project management tools such as Smartsheet, Microsoft Project, Azure DevOps, Jira, or similar platforms
• Excellent stakeholder-relationship skills and a consistent track record of following through on commitments
• Experience working alongside or as a systems implementor, coordinating between vendors, integrators, and client teams
• Demonstrated ability to lead through influence, build trust quickly, and create accountability across organizations without direct authority
• Passion for building — standardizing processes, establishing a PMO, and developing other project managers
• PMP certification preferred. A relevant master's degree and/or equivalent project management experience may be considered in lieu of certification
• CIS or utility-sector experience is a plus but not required