Inside Sales Representative (Audiology Account Management & Growth)

PatientFi is a technology-based, point-of-sale financing company that partners with healthcare providers to offer patients a friendly payment solution. The Inside Sales Representative will manage a portfolio of audiology practices, acting as a strategic consultant to maximize utilization of funded volume loans and drive growth within assigned accounts.

Responsibilities:

• Drive Account Penetration: Analyze existing account data to identify "low-utilization" clinics and implement targeted outreach to increase their reliance on our funding products
• Strategic Coaching: Educate audiologists and office managers on how to present loan options to patients, helping them overcome price objections and increase hearing aid adoption rates
• Relationship Management: Maintain high-frequency touchpoints with key stakeholders to ensure our brand remains the "first-choice" funding partner
• Pipeline Management: Track and manage funded loan applications from submission to completion, ensuring a seamless experience for both the clinic and the patient
• Webinar & Training Delivery: Conduct virtual training sessions on new product features, promotional interest rates, and best practices for the loan application process
• Data-Driven Reporting: Monitor weekly and monthly funded volume metrics to forecast growth and identify trends within your territory

Requirements:

• 2+ years of experience in Inside Sales, Account Management, or Business Development
• Understanding of the patient journey and ability to speak the language of a busy healthcare provider
• Drive of a hunter to push for higher numbers and bigger commitments
• Proficiency with CRM tools (like Salesforce or HubSpot) and virtual meeting platforms (Zoom/Teams)
• Healthcare, Medical Device, or FinTech experience is a major plus