Senior Product Manager - Utilization Management

CVS Health is building a world of health around every individual, aiming to shape a more connected and compassionate health experience. The Senior Product Owner, Utilization Management is responsible for managing product priorities within the Utilization Management value stream, acting as a bridge between business and technology teams to ensure product alignment with operational needs and user insights.

Responsibilities:

• Manage and prioritize the product backlog for an assigned product within the Utilization Management value stream
• Translate business, operational, clinical, and regulatory needs into clear product requirements and delivery priorities
• Serve as a liaison between business stakeholders and technology teams to ensure shared understanding of priorities, scope, and expected outcomes
• Partner with Engineering, Architecture, Design, and cross-functional stakeholders to deliver features and enhancements aligned to business and operational goals
• Support platform capabilities across Commercial, Medicare, and Medicaid while accounting for line-of-business-specific needs
• Identify, manage, and communicate dependencies, risks, and impacts across teams, products, and workflows
• Support development and ongoing refinement of the product roadmap for the assigned product area
• Define, monitor, and socialize product, delivery, and outcome metrics tied to business objectives
• Partner with leadership to support implementation planning, readiness, and communication for new capabilities
• Contribute to cross-product coordination and value stream planning to support broader Utilization Management strategy

Requirements:

• 7-10 years work experience
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Prior working experience working in an agile environment
• Strong negotiation, organizational, management, analytical and people skills
• Collaborating with multi-disciplinary product teams
• Comfortable and confident to lead team discussions
• Fact-based problem solver with the ability to proactively identify and address potential issues, evaluate alternative courses of action, and make sound management decisions
• Strong critical thinker who makes balanced, insightful decisions. They should display confident decision-making while considering not only their product component or experience, but also the broader impact on the business
• Able to coach and mentor junior team members