Senior Director, Product Management

Oracle is a leading company that integrates data, infrastructure, applications, and expertise to drive industry innovations. They are seeking a Senior Director of Product Management to oversee market research, product development, and customer advocacy, ensuring alignment with strategic goals and driving product innovation. The role requires collaboration with executive stakeholders to enhance product offerings and improve customer satisfaction.

Responsibilities:

• Directs teams to conduct market research and analysis, enabling the organization to evaluate data patterns across diverse portfolios and prioritize initiatives with the highest strategic impact
• Guides teams to ensure that the product portfolio aligns with Oracle's strategic objectives, continuously refining competitive strategies to lead in the marketplace
• Governs alignment efforts that integrate customer feedback, market trends, internal stakeholder priorities, and Oracle’s long-term goals
• Sets strategic direction for product positioning, pricing, and market strategy, ensuring Oracle's sustained leadership and innovation in the industry
• Directs teams identifying and capitalizing on customers' unmet needs, market opportunities, and/or regulatory requirements, shaping the organization's strategic direction and product portfolio
• Champions internal teams in developing problem statements and forming hypotheses for new products, ensuring alignment with long-term customer needs, emerging market trends, and organizational goals
• Guides solution identification processes, providing strategic oversight as needed
• Governs the creation and maintenance of solution artifacts (e.g., regulatory requirements, functional and non-functional requirements, user documentation), offering guidance as necessary
• Guides the planning, execution, and release processes for the organization’s entire product lifecycle, ensuring alignment with the overall strategic vision
• Establishes long-term initiatives for evolving the product roadmap for an extensive portfolio of products/features, ensuring coherence with the organization’s long-term goals
• Advises others in establishing and developing feature requirements and resources, setting innovative best practices organization-wide
• Collaborates with senior executive stakeholders to drive delivery excellence, maintain project timelines, and ensure success
• Champions analytic frameworks for existing metrics (e.g., Service Requests, bugs, customer feedback, customer volumes) and data-driven decision-making to achieve optimal product development and market impact
• Provides strategic oversight for the development and review of user stories and acceptance criteria, ensuring unparalleled product quality and customer satisfaction
• Forecasts future needs and guides prioritization of features or experiences in the roadmap, aligning them with ambitious success criteria and Objectives and Key Results (OKRs)
• Partners with key stakeholders at the executive level to drive product direction in alignment with the company's vision, business goals, and customer needs
• Sets direction for product development to deliver exceptional customer experiences and achieve business goals aligned with Oracle's future state
• Guides business performance and operations reviews to track progress and identify opportunities for improvement
• Strategizes the innovation and evolution of products through identification and prioritization of new features and enhancements
• Drives alignment across business units, ensuring strategic insights are shared effectively and communication channels are optimized at all levels
• Reviews and influences established guidance to equip employees to proactively address and navigate complex stakeholder pushback
• Directs the development and execution of innovative solutions tied to OKRs and KPIs, driving organizational transformation
• Establishes success criteria and performance metrics (OKRs, KPIs) for multiple products and features, ensuring alignment with the organization’s strategic vision
• Governs cross-team user testing and iterative development, using user insights to drive innovation and leadership
• Provides strategic oversight to teams advocating for customers, ensuring feedback is a critical part of the product lifecycle and overall business strategy
• Empowers employees to engage effectively with customers, gather actionable feedback, and utilize analytics to inform strategic decision-making and improve Oracle’s offerings
• Leads teams in adopting a customer-centric approach to identify, prioritize, and execute enhancements that provide transformative business value
• Forecasts new product capabilities and feature designs, leveraging deep customer insights and market trends
• Champions alignment between products and customer needs, leading initiatives to continuously adapt to, and anticipate, market shifts
• Coordinates cross-functional collaboration, maximizing product consumer satisfaction and product success
• Provides oversight on resolving complex and high-stakes customer issues, ensuring customer satisfaction and product quality
• Guides the review, validation, and strategic coordination of delivery for the field team (e.g., release overview, field presentations, demos)
• Governs the process of recruiting and supporting early adopters to validate and refine product solutions, offering strategic oversight as needed
• Directs development of user documentation to ensure accuracy and alignment across the organization
• Performs high-level review of the product adoption tracking process, ensuring improvement initiatives align with long-term strategic goals
• Guides product demonstrations for customers, partners, industry analysts, and field, engaging key stakeholders to gather feedback
• Provides strategic oversight in managing and executing large-scale projects or initiatives, monitoring timelines, deliverables, and budgets to ensure success
• Sets strategies for delegation, priority setting, and aligning projects with business needs
• Drives the strategic planning process across teams, providing guidance on resource allocation and anticipating changes
• Sets strategic direction for collaboration with cross-functional teams to ensure alignment of expectations and objectives
• Drives a culture of teamwork, empowering teams to build and maintain partnerships with business leaders, stakeholders, and customers for organizational success
• Promotes transparency and inclusivity so that all voices are valued and respected
• Develops and implements organizational strategies for advanced problem-solving, serving as an escalation point for highly complex operational or technical issues
• Oversees teams leveraging innovative techniques to tackle ambiguous issues and identifies root causes to prevent recurrence, reviewing solutions as needed
• Champions continuous learning to maintain cutting-edge skills and organizational best practices
• Inspires teams to maintain expertise by monitoring trends, technologies, and standards, positioning Oracle as an industry leader
• Contributes to strategy for learning and development, influencing leadership to foster opportunities for growth
• Drives a culture of improvement, establishing efficient and effective processes, protocols, and workflows across the organization
• Oversees efforts to implement large-scale improvements, ensuring alignment with goals
• Sets direction, prioritizes, and approves the roadmap of initiatives to maximize return on investment
• Drives and ensures consistency in performance management strategies, systems, and processes organization-wide
• Creates a career development culture, encouraging proactive pursuit of growth and guiding leaders to support team development
• Ensures consistency in talent procedures and communicates performance expectations
• Partners with HR and executives to envision and execute talent strategy, balancing budget and resources

Requirements:

• 10+ years of experience in product management or related field
• Ability to read, write, and speak English
• Experience in conducting market research and analysis
• Experience in product lifecycle management from planning to release
• Experience in developing product roadmaps and strategic direction
• Experience in collaborating with executive stakeholders
• Experience in establishing success criteria and performance metrics (e.g., OKRs and KPIs)
• Experience in customer advocacy and customer-centric approaches
• Experience in guiding teams in problem-solving and solution identification
• Experience in managing large-scale projects or initiatives
• Experience in driving alignment across business units
• Experience in developing and executing innovative solutions tied to OKRs and KPIs
• Experience in providing strategic oversight for product development and quality assurance