Territory Manager, FF

If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands.


As a full-time Territory Sales Manager, you are passionate about helping people serve their communities by leading your teams to provide the best shoe store experience for the whole family. You do this by challenging yourself and leading your store managers to meet and exceed Talent, Culture, and Operational responsibilities of your role. You are a multi-unit people leader, taking pride in your leadership and ability to motivate your teams to achieve sales targets and growth goals. Through personal demonstration, training, and development, you create an in-store culture where customers say, “I’ll take it” and are loyal to your stores, our brands, and our company. You are enthusiastic about the product and presentation of your stores, staying up to date on trends, and educate your teams to do the same. Most importantly, you LOVE shoes, and regardless of your style, you help every person who enters your store experience a little bit of that Famous Feeling.

What You’ll be Doing

• Proactive Succession Planning: You’ll develop a talent plan based on individual store and/or market needs, demonstrating ownership and accountability over succession planning. You’ll proactively invest in and develop internal talent, encouraging associates to consider their career development and the avenues to achieve it. To build a strong internal pipeline, you’ll allocate time, effort and resources to leader development.
• Orchestrate Talent Discovery: When hiring externally, you’ll understand the importance of proactively sourcing and attracting talent that has the expertise and skills needed to enhance our full team potential and bring the company’s vision to life emphasizing a disciplined culture focused on customer relationships, operational excellence, and flawless execution of both.
• Drive Multi-Unit Retail Operations: You lead consistent execution of operational, merchandising and selling strategies, employing nimble and positive changes based on insights from business analysis and thoughtful observations. As a framework for success, you’ll apply our store standards and recognize the importance of leveraging resources and partners to navigate the complexities of your stores/territory. As the strategic mind behind your territory, you identify themes in customer feedback and share back ideas and insights with peers across the zone.
• Exercise a Purpose-driven & Analytical Mindset: You’ll take ownership of your goals and act with purpose and drive to achieve them, mindful of their impact on Famous’s overall performance. Displaying acute awareness of the customer experience and market demographics, you utilize that information to coach your team to our standards for selling behaviors.
• Be the Architect of a Winning Culture: You’ll create a work and team environment where diversity and inclusivity are valued as our team superpower, ensuring each associate feels included and respected. You’ll maintain a positive and proactive mindset, particularly when facing difficult situations, setting a winning example for others to follow. To increase retention and improve Associate performance, you’ll promote team engagement in fresh and exciting ways.
• Exhibit Effective & Informed Decision Making: As a leader you objectively assess situations, considering a variety of informed perspectives to make well informed decisions. You implement time sensitive decisions where information is incomplete and select an appropriate response utilizing sound judgment over emotion.
• Leverage Self-Awareness for Professional Development: You can accurately assess personal strengths and opportunities, are open to & seek feedback, lead with our company values, and face difficult decisions with balanced emotions. Knowledgeable about careers, creates opportunities for oneself, and actively seeks self-improvement.
Essential Functions: Other responsibilities may be performed as needed to ensure the needs of the business are met.
Perks You’ll Enjoy!
• Monthly Performance Bonus. Get rewarded for meeting goals monthly!
• Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow their careers at our corporate offices.
• Our Shoe Discounts. No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount at Famous Footwear and across our Caleres brands including Sam Edelman, Naturalizer, Dr. Scholls, Vionic, Allen Edmonds & more.
• Relaxed Dress Code & Small Team Environment. You will be a leader in our supportive small team environment. Our relaxed dress code policy lets you showcase your authentic self while you work.
• Daily Access to Pay. Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet
• Employee Assistance Programs. Receive 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial resources and more, via online & phone.
• Benefit Offerings: PTO, Health, and Retirement. To learn more details about our Total Rewards program, visit www.yourcaleres.com.

Preferred Qualifications & Education
• Some college required
• 5+ years of retail store management experience, multi-store experience preferred
• Builds constructive and effective relationships within stores and with corporate partners
• Demonstrates an ability to set objectives and goals and organize work appropriately to meet and exceed goals
• Demonstrates an ability to lead, manage, motivate, and communicate positively with corporate partners and store associates at all levels.
• Ability to train, coach and develop managers
• Must exercise considerable independent judgment and discretion partnering with Zone Sales Director as needed
• Strong cognitive skills including problem analysis, decision making, financial and quantitative analysis
• Strong working knowledge of general retail practices and procedures
• Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours
• Proficient with Microsoft Office Suite, email, and internet

Physical Requirements and/or Environment
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting;
• Ability to be mobile on the sales floor for extended periods of time.


Famous Footwear is part of Caleres Inc., a diverse portfolio of 15 global footwear brands including Sam Edelman, Naturalizer, Vionic, Dr. Scholl's, Allen Edmonds, and many more. Caleres' legacy includes more than 140-years of craftsmanship, a passion for fit and business savvy, with a mission to continue to inspire people to feel great…feet first.
Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.
Caleres and Famous Footwear are invested in our Associates. We regularly review our pay matrices and update appropriately based on need. Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay rate will equal or exceed the required minimum wage applicable to the job location. Please visit yourcaleres.com to review all associated benefits.
Fraudulent Recruiting Disclaimer: Please beware of fraudulent recruiting. Legitimate Caleres, contacts will use @caleres.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Caleres employee, please refer to our fraudulent recruiting statement found here: https://www.caleres.com/careers/be-aware-of-recruiting-fraud