Posting number: OTS 072726D ERG
Department: Division of Administration-Office of Technology Services
Job classification: IT STATEWIDE SENIOR PROGRAM MANAGER 1
Posting type: Promotional
Categories: IT and Computers, Project Management, Program Management
As an IT Statewide Senior Program Manager, you will lead complex, high-impact technology initiatives that support the security, reliability, and modernization of statewide data center operations. You will coordinate cross-functional teams, guide critical projects and audits, strengthen documentation and disaster recovery practices, and help drive effective change management and continuous improvement. This is an opportunity to shape the future of enterprise technology while partnering with technical teams and leadership to deliver innovative, secure, and resilient services.
The Division of Administration is the state government’s management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:Seven years of experience in information technology, program management, project management, or business analysis; OR
Six years of full-time work experience in any field plus five years of experience in information technology, program management, project management or business analysis; OR
An associate's degree in information technology plus five years of experience in information technology, program management, project management or business analysis; OR
A bachelor’s degree plus five years of experience in information technology, program management, project management or business analysis; OR
A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology, program management, project management or business analysis; OR
A master’s degree plus four years of experience in information technology, program management, project management or business analysis.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties:
Coordinates and facilitates Datacenter Operations Server projects. This includes but is not limited to working with various teams within DCO to establish strategies and priorities for the research, development and completion of server projects and technological advancement. The position will also provide status updates to the Director and project technical teams to keep these projects on task while creating and attending meetings pertaining to these projects and potential projects for future growth, development and modernization of the DCO Server Team’s lines of service.
Directs, leads and facilitates IRS, LLA, and other critical audits for DCO Server Team. This includes receiving and organizing findings from OTS Information Security Compliance while distributing and assigning tasks to correct and comply with security standards. Lastly, it is expected that the position will attend meetings with Auditors to discuss findings and vulnerabilities to keep our servers and services compliant and secure.
Take the lead role in documentation standards for DCO Server Team. This includes keeping current documentation up to date for inventory, Catalogue of Services, Disaster Recovery Planning, and procedures. This will require meeting with the Director and team members and assigning tasks to update and maintain this documentation to a high standard.
Demonstrate a proactive approach to professional development through training and learning modules so that expertise and organizational effectiveness can be grown and maintained. This will contribute to increased knowledge and education of the technologies and concepts needed to lead and manage complex projects within the DCO Server Team.
Review, assist and consult with teams within OTS Datacenter Operations to schedule and approve Change Management maintenance and downtime for upgrades and improvements to systems. This also includes helping to maintain and recommend changes to our Change Management system and portal so that notifications, alerts and communication is effectively translated to the agencies for these windows.
Perform any other duties assigned by the Director. These may be unexpected projects and tasks
Position-Specific Details:
Appointment Type: This vacancy will be filled by promotion of a current permanent status Office of Technology Services employee. A permanent status employee may be required to serve a new probationary period in lieu of promotion.
Louisiana is a "State as a Model Employer" for People with Disabilities.
How To Apply:
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.
Prior to a new hire, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions, including promotions, demotions, details, reassignments, and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-Verify system.
For further information about this posting, please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
Email:Erica.Gay@la.gov
